Administrative Skills, Analysis Skills, Brand Marketing (Branding), Campaigns, Communication Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Demographics, Entertainment and Media, Establish Priorities, Event Marketing, Leadership, Marketing, Marketing Communications, Metrics, Microsoft Office, Multitasking, Music, Organizational Skills, Performance Metrics, Performing Arts, Power Amplifier, Presentation/Verbal Skills, Process Improvement, Project/Program Management, Promotional Programs, Revenue/Sales Reporting, Sales, Sales Qualification, Sales Strategy, Sales Support, Salesforce.com, Social Media, Sports, Time Management, Writing Skills
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Overview:
The Membership Sales Coordinator plays a key role in supporting membership sales efforts and driving engagement. This position reports to the Sr. Membership Director and contributes to the club’s success by fostering relationships, networking, and ensuring exceptional experiences for prospective and current members.
This role pays an hourly rate of $20.00-$24.00.
Benefits for FT roles: Benefits include health, dental, and vision insurance; a 401(k) savings plan; 401(k) matching; and paid time off (vacation days, sick days, and 11 holidays).
This position will remain open until August 7, 2026.
Responsibilities:
- Actively engage with prospective members at club and community events, developing relationships that drive membership growth.
- Sales-Focused Event Representation: Represent the membership team at events, both on-site and off-site. Proactively connect with attendees, share club benefits, and follow up with qualified leads.
- Collaborate with the Sr. Membership Director to identify and engage potential members through direct outreach, referral opportunities, and targeted campaigns.
- Create and execute marketing initiatives that enhance awareness, support sales goals, and reinforce the club’s brand identity.
- Set up, execute, and manage membership-related events, including networking mixers and promotional campaigns, ensuring a positive experience for attendees.
- Conduct engaging and informative tours for potential members during peak times, adapting to specific interests and needs.
- Focus on expanding target demographics like Proud Parent, Community Heroes, and Young Executives. Explore new opportunities for growth in untapped markets.
- Manage the referral program, tracking leads, analyzing results, and optimizing processes for better outcomes. Sales Metrics and Reporting: Track, analyze, and report key
- Performance indicators (KPIs) related to membership sales, event success, and marketing effectiveness. Provide insights to refine sales strategies.
- Assist the Sr. Membership Director in executing strategies to achieve monthly, quarterly, and annual membership goals.
- Handle administrative responsibilities, including sending welcome materials, updating records, and assisting with operational needs.
Qualifications:
- Deep understanding of the Ken Garff University Club’s vision and goals.
- Proficiency in Microsoft Office, Canva, and social media management tools.
- Experience in Salesforce or a similar CRM system.
- Strong leadership, verbal, and written communication skills.
- Excellent customer service and relationship-building abilities.
- 1-2 years of sales or marketing experience, with a proven track record of meeting targets.
- Bachelor’s degree in marketing, communication, or a related field.
- Ability to manage multiple projects, prioritize tasks, and meet deadlines.
- Willingness to work weekends/nights as required.
Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.