Memorial Consultant / Store Manager
Sioux Falls, SD
Make a Difference While Building Relationships
Are you someone who enjoys building relationships, helping others, and taking ownership of your work?
As a Memorial Consultant / Store Manager, you’ll manage the day-to-day operations and sales efforts of our Sioux Falls retail location while helping families create meaningful memorials for their loved ones.
You’ll work directly with families throughout the memorial selection and design process, build relationships throughout the local community, and lead sales and marketing efforts that help grow the business.
If you enjoy connecting with people, working independently, and seeing the direct impact of your efforts, this could be a great opportunity for you.
What You’ll Do
In this role, you’ll have the opportunity to:
- Help families create something meaningful by guiding them through the selection, design, and purchase of memorials for their loved ones.
- Take ownership of your location by managing the day-to-day operations of our Sioux Falls store and maintaining a professional, welcoming environment.
- Build lasting relationships with customers while providing a service-driven experience throughout the memorial process.
- Grow the business by developing and executing sales and marketing efforts for the Sioux Falls market.
- Connect with your community by building relationships with funeral homes, cemetery sextons/caretakers, civic organizations, community groups, and other local partners.
- Meet customers where they need you by conducting appointments in the store, in customers’ homes, at cemeteries, or at other locations as needed.
- Manage your sales opportunities by communicating with prospective customers, creating prospect communications, and entering prospect and sales order information into NetSuite.
- Bring local marketing to life by executing radio, digital, and print advertising efforts with support from the Territory Sales Manager.
- Represent Sunburst Memorials in the community through store promotions, community events, presentations, and outreach opportunities.
- Collaborate with your team by building strong relationships with other sales representatives, support staff, and team members throughout the company.
- Provide direction and delegate responsibilities to sales support staff as needed.
- Keep your location ready for customers by maintaining the showroom, office, and building and ordering supplies and sales materials as needed.
- Continue learning and developing by traveling to Saint Cloud, MN, for annual sales meetings and training.
- Live our company values in the way you serve customers, work with your team, and represent Sunburst Memorials.
What You Bring
Required:
- High school diploma or equivalent
- 2-3 years of previous sales experience
- Excellent written and verbal communication skills
- Strong relationship-building and customer service skills
- Excellent time management and organizational skills
- Ability to work independently while collaborating with a broader team
- Experience with Microsoft Office programs and internet-based tools used in sales and marketing
- Ability to help develop and execute sales and marketing plans
- Valid driver’s license and acceptable driving record
Even Better If You Have
- An associate or bachelor’s degree in Sales, Marketing, Business, or a related area
- 3-5 years of sales experience
- Previous experience or familiarity with funeral home, granite, memorial, or retail store operations
Compensation
Your compensation includes a base salary of $48,000 - $53,000 annually, plus additional earning opportunities.
You’ll be eligible to earn commissions on memorial sales as well as an annual, goals-based bonus.
Schedule & Travel
Our Sioux Falls retail location maintains regular store hours of Monday-Friday, 8:00 a.m.-4:30 p.m. Evening and weekend appointments may occasionally be needed based on customer needs and seasonality.
Local travel is also part of this role, including visits to cemeteries, customer meetings, and community activities. You’ll periodically travel to Saint Cloud, MN, for annual sales meetings and training.