VIP Formal Wear is looking for a motivated, dependable, and customer-focused Formalwear Sales Associate to join our team. We are a specialty men’s formalwear business that has been serving customers for over 50 years, providing tuxedo and suit rentals and sales for weddings, proms, special events, and other formal occasions.
What You'll Do
Provide friendly, professional service to customers from the time they enter the store through completion of their rental or purchase
Help customers select tuxedos, suits, shirts, shoes, and accessories based on their needs and event
Take accurate measurements and assist customers with proper fit and styling
Enter and maintain accurate rental and sales orders
Explain rental packages, pricing, policies, and return procedures
Assist customers with fittings, pickups, returns, and exchanges
Follow up with customers when needed to ensure orders are completed accurately and on time
Build customer relationships and generate sales through excellent service and product knowledge
Maintain an organized, clean, and professional showroom
Assist with inventory, merchandising, and other store duties as needed
Work as part of a team to meet store sales and customer-service goals
What We're Looking For
Previous retail, sales, customer service, or formalwear experience is preferred but not required
Experience with men's suits, tuxedos, formalwear, or clothing is a plus
Strong communication and people skills
Comfortable working directly with customers and making product recommendations
Detail-oriented and able to take accurate measurements
Reliable, punctual, and willing to take responsibility for assigned tasks
Professional appearance and demeanor
Ability to work in a fast-paced retail environment, especially during busy wedding and prom seasons
Basic computer skills and ability to learn our rental and sales systems
What We Offer
Competitive hourly pay
Opportunity to earn additional compensation through sales performance
Training on tuxedo and suit fitting, formalwear products, and our rental process
Opportunity to develop valuable sales and customer-service skills
A professional, customer-focused work environment
This is a hands-on position. The ideal candidate enjoys working with people, has an interest in men's clothing and formalwear, and takes pride in helping customers look their best for important occasions.
Numbers & Facts
Location
Greensboro, NC
Job Type
Full-time
Skills
Communication Skillsunmatched
Computer Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Interpersonal Skillsunmatched
Merchandisingunmatched
Oracle Tuxedounmatched
Organizational Skillsunmatched
Pricingunmatched
Professional Servicesunmatched
Rentalsunmatched
Retailunmatched
Retail Salesunmatched
Revenue Growthunmatched
Salesunmatched
Team Playerunmatched
Time Managementunmatched
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