Men's Spa Consultant

Job Summary:

We're seeking a friendly, organized, and enthusiastic Mens Spa Consultant to join our team. As a Mens Spa Consultant, you will be responsible for proactively selling spa services and amenities using a variety of communication channels such as phone, website, and in person. You will also be responsible for scheduling, changing or canceling spa reservations, processing retail sales, checking in and out spa guests, providing tours, organizing, stocking, and maintaining cleanliness of spa lounges and locker rooms, serving food and beverages, and entering reservation data into department programs. The ideal candidate should have excellent communication skills, computer knowledge, and experience in spa or hotel industries. Candidates must be able to work a flexible schedule including weekends and holidays.

Responsibilities:

• Proactively sell Spa services and amenities through the use of the phone, website, and in person
• Book, change or cancel Spa reservations
• Process Spa retail sales
• Check in and out Spa guests
• Provide tours of the spa facility
• Organize, stock, and clean Spa lounges and locker rooms
• Serve food and beverages
• Enter reservation data into department programs
• Ensure customer satisfaction at all times

Qualifications:

• High school diploma or equivalent required
• A minimum of 1 year of relevant experience, preferably in a spa or hotel industry
• Excellent communication and customer service skills
• Ability to multitask and prioritize effectively
• Computer skills required