Mental Health Crisis Worker

Mental Health Crisis Worker

Salary

$31.59 - $41.08 Hourly

Location

Community Mental Health: 12265 James Street, Holland, MI

Job Type

Full-Time

Job Number

22700004

Department

Community Mental Health

Opening Date

09/01/2026

Closing Date

9/15/2026 5:00 PM Eastern

FLSA

Non-Exempt

Bargaining Unit

AFSCME CMH Hourly

• Description
• Benefits

Job Description

Please note: Ottawa County Community Mental Health is currently transitioning to an independent authority. AS of January 1, 2027, this position will be part of the Ottawa County Community Mental Health Authority.

This is a professional position responsible for providing crisis assessments on a 24/7 basis for all age groups during the regular work day as well as evenings and on call weekends. Such crisis services may be in office sites, hospital sites, or jails in the community. In addition, the job includes delivering short-term intensive crisis therapy services and inpatient screening. Other responsibilities include education and prevention activities, jail mental health services, and critical incident stress debriefing.

This is a full-time benefited position located at James Street Complex at 12265 James Street Holland, MI. Typical work hours are Monday - Friday, 8:00 a.m. to 5:00 p.m.

Essential Job Functions

The essential functions of this position include, but are not limited to, the following:

• Provides consistently high quality crisis assessments across all populations, and arranges for appropriate dispositions and follow through.
• Arrives at accurate diagnoses based upon available information.
• Completes appropriate documentation in accordance with agency and external standards.
• Performs liaison duties with jails to assure high quality mental health treatment for CMHOC consumers.
• Actively participates in all department, team, staff, or other meetings.
• Provides high quality, goal oriented, short term, and crisis oriented therapy and case management.
• Consistently maintains billable activity within the expected range.
• Responds to emergency requests within established time parameters.
• Provides critical incident stress debriefing as requested.
• Provides training as requested.
• Provides professional oversight for crisis residential consumers.
• Provides clinical consultation to the Ottawa County Help line during regular business hours.
• Helps support an equitable, safe, diverse and inclusive workplace.
• Provides crisis stabilization services.
• Other duties as assigned.

Note: The crisis team clinician assigned to the jail will provide jail specific services including both mental health and substance use disorder assessment, referral and case management, as well as brief therapy; and the development and coordination of the Naloxone distribution program at the jail.

Required Education, Training and Experience

Masters degree in social work, psychology, or a related mental health field is required. Two years of relevant professional experience in a mental health agency preferred. Lived experiences with mental illness, developmental disabilities, or substance use disorders are valued.

Licenses and Certifications:

Must possess or obtain State of Michigan licensure as a Licensed Masters Social Worker, Limited Licensed Masters Social Worker, Licensed Psychologist, or Limited Licensed Psychologist. Certified Advanced Addictions Counselor status also preferred.

Possession of a valid Michigan drivers license is required.

Additional Requirements and Information

Required Knowledge and Skills:

• Thorough working knowledge and use of crisis intervention and related skills.
• Working knowledge of Michigan Department of Community Health and CMH rules, regulations, and standards.
• Thorough knowledge of statutory and regulatory requirements governing the confidentiality of patient health information, including the provisions of HIPAA.
• Thorough working knowledge of professional and ethical practice standards
• Thorough working knowledge of the DSM-V.
• Thorough working knowledge of varied therapeutic short-term interventions.
• Flexibility in the selection of appropriate interventions for each consumer.
• Good working knowledge of the probate court system, including processes and procedures for involuntary hospitalization.
• Capacity to work effectively within agency parameters.
• Excellent verbal and written communication skills.
• Computer word processing skills sufficient to produce timely clinical notes.
• Excellent interpersonal communication skills.
• Shows willingness to learn and use new skills and takes regular advantage of training and staff development opportunities and resources.
• Demonstrates abilities to link an individual to appropriate resources.
• Thorough working knowledge of proper medical record documentation and management.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Ottawa County is an Equal Opportunity Employer.

Schedule flexibility:

Due to services that are provided on a 24/7 basis, schedule flexibility will be required to also help cover evenings, weekends, and holidays.

Physical Requirements:

Must be able to perform essential job functions with or without reasonable accommodations, including, but not limited to, visual and/or audiological appliances and devices to increase mobility.

Working Conditions:

Work is generally performed in a normal office environment, but may also be performed in community settings such as hospitals, schools, and jails.

This position is benefited and is in the AFSCME bargaining unit. Ottawa County offers a wide range of benefits to support you in your career. View the Benefits Summary for more information.

The current wage scale can be viewed here.

Part-time benefitted positions will receive prorated benefits.

Employer Ottawa County

Address 12220 Fillmore Street

West Olive, Michigan, 49460

Phone 616-738-4800

Website http://www.miottawa.org