Mental Health Specialist II

Alameda County
  • Oakland, CA
    3 days ago

    Job Description

    Introduction

    THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.

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    Supplemental Questionnaire:Â A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Application or Supplemental Questionnaire will result in disqualification.

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    Applications and Supplemental Questionnaires will only be accepted online.

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    Qualified bilingual persons who speak English and are also fluent in: Spanish, Chinese, Vietnamese, Cambodian, Laotian, Korean, Mien, Tagalog, Amharic, Farsi, Dari, Tigrigna, Russian, Romanian or Sign Languages are especially encouraged to apply. There is an additional biweekly compensation for persons in positions designated bilingual. Qualified candidates may be tested to demonstrate language proficiency.

    DESCRIPTION

    THE COUNTY

    Alameda County, located on the east side of San Francisco Bay, is California''s seventh-largest county. The County employs 9,700 full-time employees and operates on an annual budget of $3.4 billion. Oakland, the County seat, is California''s eighth-largest city. One and a half million people call Alameda County home and live in a variety of incorporated cities, unincorporated communities, and rural areas. As a major urban county, Alameda provides a full range of services to its citizens. The County is a blend of culturally and ethnically diverse communities, and its mixture of cosmopolitan and suburban areas provides the perfect environment for families and their active lifestyles. The County offers extensive cultural resources, countless recreational opportunities, and an array of fine public and private colleges and universities.Â

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    ALAMEDA COUNTY HEALTH

    Alameda County Health is the local government agency that promotes and protects the health and well-being of all who live, work, learn, and play in Alameda County. We coordinate services and cultivate partnerships with community organizations and providers to help ensure access, organize, and deliver health care and services to people with Medi-Cal and without insurance, support resilient communities, and improve health for all. We focus on health equity by developing programs and systemic solutions that reduce disparities for the people and communities we serve.

    Alameda County Healthâs departments and programs focus on services and support that provide care for the whole person.

    • The Behavioral Health Department provides mental health and substance use services for people with Medi-Cal and without insurance and supports people along their path to wellness, recovery, and resilience.
    • The Environmental Health Department works to keep our air, water, and food safe; it regulates, protects, and promotes the health of everyone in Alameda County by enforcing environmental health codes to reduce exposure to toxins and diseases.
    • The Public Health Department focuses on community and population-level health, preventing and addressing root causes of health inequity across a range of communicable and chronic diseases.
    • Alameda County Health also provides services through Housing and Homelessness Services, Emergency Medical Services Agency, HealthPAC, and Healthy Schools and Communities.

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    BEHAVIORAL HEALTH DEPARTMENT

    As part of Alameda County Health, the Behavioral Health Department supports people with Medi-Cal and without insurance living with serious mental illness and substance use conditions along their path toward wellness, recovery, and resiliency. We provide services through a network of contracted mental health and substance use providers and administer the Stateâs resources and training for behavioral health providers, case managers, and other healthcare professionals. We advocate for our patients and families and create space for personal engagement in their care.

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    We are outpatient specialists for mental health services for older adults and youth, substance use providers and treatment program specialists, advocates for quality improvement and patientsâ rights, and psychiatric and integrated health care providers.

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    For more information about the Behavioral Health Department, please visit www.acbhcs.org.

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    THE POSITION

    Under supervision, provides a variety of paraprofessional counseling services to behavioral health consumers; recommends appropriate referrals; maintains community liaisons to ensure adequate services are made available to consumers and provides facilitation for a variety of consumer-focused specialty groups; participates as part of the treatment team; and performs related duties as required.

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    This is the entry-level class in the Mental Health Specialist paraprofessional series. The Mental Health Specialist II class is distinguished from the Mental Health Specialist I class in that the latter is a trainee level class.

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    THE IDEAL CANDIDATE

    In addition to the minimum qualifications and knowledge and skills listed below, ideal candidates for this position will:

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    • Interview and secure personal health and social information to help determine consumer needs.
    • Work effectively with staff and consumers in treatment services and as a member of an inter-disciplinary team of behavioral health care providers.
    • Relate and communicate effectively with behavioral health consumers.
    • Know principles of risk assessment, crisis intervention and treatment.
    • Know the mental, physical, emotional, and social needs of consumers with mental health, physical health and/or substance abuse issues.
    • Apply peer counseling and motivational support techniques for helping behavioral health consumers.
    • Analyze problems, identify solutions and respond appropriately to crisis situations involving consumers.
    • Communicate effectively verbally and in writing and write concise reports.

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    For more detailed information about the job classification, please visit: Mental Health Specialist II (#6491).

    MINIMUM QUALIFICATIONS

    The minimum professional requirements for admission to the competitive assessment process include:

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    Either I

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    Experience:

    The equivalent of one year of experience in the class of Mental Health Specialist I. (Possession of a California Psychiatric Technician license may be substituted for experience.)

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    Or II

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    The equivalent of one year of experience performing duties comparable to those of Mental Health Specialist I, under supervision.

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    Or III

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    Possession of a valid license to practice as a Vocational Nurse in the State of California,

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    And

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    The equivalent of six months of experience performing duties comparable to those of Mental Health Specialist I, under supervision.

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    License:

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    Some positions require a valid California Motor Vehicle Operatorâs license. Applicants must possess such license prior to appointment to such positions.

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    Special Requirement:

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    In compliance with the Administrative Simplification provision of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day of employment.

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    In compliance with the Department of Health Care Services (DHCS) and the Federal Cures Act, Employees in this classification who are required to render direct specialty mental health services in the course of their assignment must successfully be enrolled in Provider Application and Validation for Enrollment (PAVE) web portal prior to commencing employment.

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    NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

    KNOWLEDGE AND SKILLS

    NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification.

    The most suitably qualified candidates will possess the following competencies:

    Knowledge of:

    ⢠Peer counseling and motivational support techniques for helping behavioral health consumers.

    ⢠The mental, physical, emotional, and social needs of consumers with mental health, physical health and/or substance abuse issues.

    ⢠Principles and techniques of mental health treatment and recovery principles and practices.

    ⢠The psychosocial aspects and characteristics of mental illness and severe emotional disturbance.

    ⢠Principles of risk assessment, crisis intervention and treatment.

    ⢠Harm reduction principles and practices.

    ⢠Behavioral health programs, community organizations and resources, and peer support networks in the local community.

    ⢠Basic understanding of mental health case management and appropriate coding, charting and documentation requirements for health care providers.

    ⢠Elementary psychiatric and medical terminology.

    ⢠Familiarity with medications commonly prescribed for consumers.

    ⢠Computer applications related to the work.

    Ability to:

    ⢠Relate and communicate effectively with behavioral health consumers.

    ⢠Work effectively with staff and consumers in treatment services and as a member of an inter-disciplinary team of behavioral health care providers.

    ⢠Provide a variety of mental health services to a varied caseload of consumers in outpatient settings.

    ⢠Interview and secure personal health and social information to help determine consumer needs.

    ⢠Analyze problems, identify solutions and respond appropriately to crisis situations involving consumers.

    ⢠Maintain and monitor records of assigned consumers.

    ⢠Communicate effectively orally and in writing, and write concise reports.

    EXAMINATION COMPONENTS

    The examination will consist of the following steps:

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    1) A review of candidates'' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the classification will move on to the next step in the examination process.

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    2) A review of candidates'' Supplemental Questionnaires to select the best qualified applicants. Those candidates selected as best qualified will move on to the next step in the examination process.

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    3) An oral interview examination which will be weighted as 100% of the candidate''s final examination score. The oral interview examination may contain situational exercises.

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    CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.

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    We reserve the right to make changes to the announced examination components.

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    Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

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    To learn more about our recruitment and selection process, please visit the âWhat You Need to Knowâ section of our website, hrs.alamedacountyca.gov.Â

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    RECRUITMENT AND SELECTION PLAN

    Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:Â

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    TENTATIVE RECRUITMENT PLAN:

    Deadline For Filing:

    5:00 p.m., Monday, September 28, 2026

    Review of Minimum Qualifications

    Review of Supplemental Questionnaire for Best Qualified

    September 30, 2026

    October 19-23, 2026

    Virtual Pre-recorded Civil Service Oral Examination:

    Virtual Oral Examination Ratings:

    Results Notification:

    Promulgation of Eligible List:

    October 28-November 6, 2026

    November 9-13, 2026

    Week of November 16, 2026

    November 28, 2026

    TENTATIVE SELECTION PLAN:

    Departmental Hiring Interviews:

    TBD

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    WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN

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    REASONABLE ACCOMMODATION

    Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the California Fair Employment and Housing Act (FEHA), the federal Americans with Disabilities Act (ADA), and Alameda Countyâs Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement no later than the recruitment filing deadline. If this is a continuous open recruitment without a filing deadline, please contact the assigned Human Resources Representative listed on the job announcement within ten (10) business days of submitting your application. Unless your disability is readily apparent (for example, you use a wheelchair and need wheelchair-accessible spaces), Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

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    For more information regarding our Reasonable Accommodation procedures, please visit our website, https://hrs.alamedacountyca.gov.

    BENEFITS

    The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*:

    For your Health & Well-Being

    • Medical â HMO & PPO Plans
    • Dental â HMO & PPO Plans
    • Vision or Vision Reimbursement
    • Share the Savings
    • Basic Life Insurance
    • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
    • Accidental Death and Dismemberment Insurance
    • County Allowance Credit
    • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
    • Short-Term Disability Insurance
    • Long-Term Disability Insurance
    • Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services
    • Employee Assistance Program

    For your Financial Future

    • Retirement Plan - (Defined Benefit Pension Plan)
    • Deferred Compensation Plan (457 Plan or Roth Plan)

    For your Work/Life Balance

    • 12 paid holidays
    • Floating Holidays
    • Vacation and sick leave accrual
    • Vacation purchase program
    • Catastrophic Sick Leave
    • Pet Insurance
    • Commuter Benefits Program
    • Guaranteed Ride Home
    • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
    • Employee Discount Program (e.g. theme parks, cell phone, etc.)
    • Child Care Resources
    • 1st United Credit Union
    • Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change.

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    Conclusion

    All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, nonreplyalamedacountyhr@acgov.org, and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

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    Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

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    NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and nonreplyalamedacountyhr@acgov.org, are routed to unmonitored mailboxes. If you have questions, please go to our website at hrs.alamedacountyca.gov. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

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    Nicole Lewis-Bolton, Human Resources Analyst

    Human Resource Services, County of Alameda

    (510) 272-6468 ⢠nicole.lewis-bolton@acgov.org

    hrs.alamedacountyca.gov

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    Disaster Service Worker

    All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency.

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    Equal Employment Opportunity

    Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of: race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.

    Numbers & Facts

    LocationOakland, CA

    Skills

    • Amharic Languageunmatched
    • Amusement Parksunmatched
    • Behavioral Healthunmatched
    • Budgetingunmatched
    • Case Managementunmatched
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    • Childcareunmatched
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    • Customer Relationsunmatched
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    • Diversityunmatched
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    • Documentationunmatched
    • Emergency Careunmatched
    • Employment Lawunmatched
    • English Languageunmatched
    • Environmental Healthunmatched
    • Federal Laws and Regulationsunmatched
    • Fitnessunmatched
    • Flexible Spending Accountsunmatched
    • Food Safetyunmatched
    • Geneticsunmatched
    • HIPAA (Health Insurance Portability and Accountability Act)unmatched
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    • Romanian Languageunmatched
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    • State Laws and Regulationsunmatched
    • Substance Abuseunmatched
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