The Mental Health Technician is a key position that provides direct patient care, monitors patient's physical and emotional needs, and administratively supports the program.
This is an exciting position that is shared between the new Cardiopulmonary Rehabilitation Clinic and the Older Adult Intensive Outpatient Program. This position allows for flexibility, creativity, and training. If you are someone who is interested in entering into the medical or behavioral health field, this is an opportunity to learn from seasoned providers in those careers. In addition, we also offer a free mental health technician certification! This position offers a range of tasks, keeping the workflow interesting, with ongoing education for an exciting new career.
Responsibilities
- Assists in maintaining medical records
- Performs Admissions/Insurance verification and Billing
- Monitors patient interactions and safety
- Provides clerical support
- Assists in patient data collection
- Provides patient information as a member of the interdisciplinary team
- Utilizes knowledge of verbal and nonverbal communication skills to provide targeted therapeutic interventions with patients.
- Posting charges daily and entering census information
- Scheduling patient therapy and psychiatric appointments
- Answering telephone for program, screen calls, takes messages
- Processing mail and order program supplies
- Marketing program with daily contacts
- Assisting patients with toileting needs
- Minimum of a High School Diploma or equivalent Certified Nurse's Aide background is helpful, but not mandatory.
- 1+ years of work experience in a healthcare facility or personal care for senior adults preferred clean driving record
- Familiarity with medical and psychiatric terminology Proficient in EXCEL, and other Microsoft office programs
- Excellent verbal/written communication and interpersonal skills
- Ability to build positive and respectful rapport with patients and families and coworkers Works well in a busy team environment