General Information:
Compensation We Offer
- The initial compensation for this position ranges from $21.00 - $25.83 per hour; depending on experience, location, and internal equity considerations.
- 7.5% Bilingual Differential for qualified positions**
Benefits We Offer
- Benefits Eligibility starts on day ONE
- We provide a robust benefits package which includes medical, dental, vision, See our Benefits Page HERE.
- 401K Employer Match up to 4%
- Competitive Time Off Plans
Must meet eligibility requirements based on employment status
**Must meet eligibility requirements
This position is an Intensive Case Management role within a Permanent Supportive Housing program. The work includes crisis response, housing stabilization, coordination with property management, and required documentation timelines in a high-acuity environment.
Overview:
The Mental Health Worker II provides direct support to adult clients with behavioral health needs through structured interventions, skill-building, and care coordination. Working under clinical supervision, this role engages in client-centered services across outpatient, residential, or community-based settings. The Mental Health Worker II supports the development and implementation of individualized service plans, documents progress, and may serve as a lead support to Mental Health Worker I staff or trainees.
Responsibilities:
- Provides direct support to clients through therapeutic activities, behavioral interventions, and skill-building exercises.
- Assists in implementing individualized treatment plans and documents client progress toward goals.
- Participates in intakes, assessments, and team-based case planning as appropriate to program structure.
- Conducts check-ins, wellness calls, and crisis support under clinical supervision.
- Supports clients in navigating resources, attending appointments, and achieving recovery goals.
- Documents services provided in electronic health records in accordance with agency and regulatory guidelines.
- Supports a safe, structured, and inclusive environment across settings.
- Communicates observations and concerns to clinical supervisors and contributes to case discussions.
- May assist in onboarding, guiding, or mentoring newer staff or interns.
- Participates in trainings, team meetings, and supervision to support continuous learning and service quality.
Qualifications:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
- High School Diploma or GED and four (4) or more years of relevant experience required; or equivalent combination of education and experience (two years of relevant experience equals one year of education) to include:
- Three (3) years of experience working with adults experiencing mental illness, trauma, or co-occurring conditions.
- Familiarity with behavioral health documentation, EHR systems, and Medi-Cal standards .
- Experience in residential, outpatient, or field-based mental health programs .
- Current CPR/First Aid and crisis de-escalation certification (or willingness to obtain).
- Valid driver’s license and reliable transportation may be required depending on setting.