Merchandise Associate

Workforce 1

Staten Island

JOB DETAILS
SALARY
SKILLS
Business Support, Career Counseling, Communication Skills, Customer Experience, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Heavy Lifting, Loss Prevention, Merchandising, Multitasking, Operational Support, Operations, Organizational Skills, Philosophy, Product Merchandising, Product Shipments, Product Support, Retail, Returns Processing, Safety Process, Sales, Sales Presentation, Team Player
LOCATION
Staten Island
POSTED
7 days ago
Company Overview:

The Staten Island Workforce1 Career Center is partnering with TJ Maxx to hire Merchandise Associates for their new location near the Staten Island Mall. This is a great opportunity to join a well-established retail leader known for offering a fast-paced, team-oriented environment where associates play a key role in creating a positive shopping experience for customers.

 

TJX Companies is a global retail leader behind popular brands like TJ Maxx, Marshalls, and HomeGoods. The company is known for its “treasure hunt” shopping experience, where customers can find high-quality, brand-name merchandise at great value. Associates are part of a supportive team culture focused on customer service, merchandising, and keeping stores organized, welcoming, and fully stocked.

Position Overview:

Merchandise Associates are responsible for delivering a highly satisfying customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Supports daily store operations including assisting customers, stocking and merchandising products, and maintaining presentation standards. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business in a fast-paced retail environment.

 

This position is located in Staten Island, New York.

Key Responsibilities:
  • Greet and help customers on the sales floor, answering questions and providing product support
  • Run the register by processing purchases, returns, and exchanges accurately
  • Restock shelves, hang/fold merchandise, and keep the sales floor organized throughout the day
  • Set up new merchandise by unpacking shipments, tagging items, and getting products ready for the floor
  • Fix and straighten displays during the day so the store stays neat and easy to shop
  • Help maintain fitting rooms, including keeping them clean and returning items to the sales floor
  • Support store team members with daily tasks to keep the store running smoothly during busy periods
  • Follow basic safety and store procedures while working in a fast-paced retail environment
Requirements:
  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred
Pay Range: USD $17.00 - USD $17.00 /Hr.

About the Company

W

Workforce 1

Workforce1 is a service provided by the NYC Department of Small Business Services that prepares and connects qualified candidates to job opportunities in New York City. We make strong matches for both candidates and employers by using a unique combination of recruitment expertise, industry knowledge, and skill-building workshops to strengthen candidates' employment prospects.

Our approach gets results. In 2010, we placed New Yorkers in over 31,000 jobs all over the City. How do we do it? We develop relationships directly with businesses that are hiring, then we get a deep understanding of what they're looking for in a candidate. We use that understanding to help you connect to the right employer - and then succeed by putting your best foot forward.



INDUSTRY
All
WEBSITE
https://labor.ny.gov/career-center-locator/location.php?oid=NY7215