Merchandise Processing Technician

Merchandise Processing Technician

Merchandise Processing Technician

Who are we?

Versant Health is one of the nations leading administrators of managed vision care, serving over 35 million of our clients members across the United States. Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members lives with easy-to-use vision solutions rooted in choice value, and care, we believe that everyone has the power to become anything they set their sights on.

See how you can make a difference with the support of strong leadership and a team environment.

Versant Health: Making Healthy Vision a Reality for Everyone

What are we looking for?

The Merchandise Processing Technician is responsible for the timely and accurate receipt and scanning of all materials coming back from our provider network, while ensuring adherence to all regulations and promoting a safe and healthy workplace.

Where you will have an impact

• Identify providers to be scanned through the review of current Control Logs
• Visually inspect all frames to be scanned for any irregularities (i.e. missing tags, damaged frames, etc.)
• Prepare frames to be scanned through the DC Workbench scan process
• Scan all properly tagged frames into the DC Workbench system
• Identify all non-tagged frames for style, size and color, locate the appropriate SKU number from the inventory list provided, and manually enter the SKU number into DC Workbench
• Process Tote Return and deliver to the De-tag/Cleaning area
• Act as secondary means of support when the Returns Supervisor is unavailable
• Participate in any training and educational activities necessary to fulfill at least the minimum requirements as specified within your departmental goals, in addition to the completion of any activities necessary for the maintenance of professional affiliations or organizational requirements
• Diligently maintain the cleanliness of all equipment, workstations, and the overall facility daily
• Perform additional duties as assigned

What's necessary to do the job?

• Literacy in standard computer applications (MS Excel, Word, etc. required

HIPAA & Security Requirements

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be always protected. As a result, Associates must explicitly adhere to all data security guidelines established within the Company's Privacy & Security Training Program.

Versant Health will never request money from candidates who seek employment with us and will never ask for any payment as part of the recruitment process.

Versant Health is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at Versant Health without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

We offer a comprehensive and competitive total rewards package designed to support your health, financial well‑being, and work‑life balance. Benefits include medical, dental, and paid vision coverage; paid time off and company holidays; retirement savings with employer contribution; employee wellness resources; and professional development opportunities. Additional benefits may include flexible work arrangements, employee assistance programs, and other programs that support you both at work and beyond.

This role is compensated on an hourly basis. The expected hourly pay range for this position is $20-$22 per hour, based on factors such as experience, skills, and role requirements. Actual pay within the range will be determined during the hiring process and in accordance with applicable wage and hour laws.

Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members' lives with easy-to-use vision solutions rooted in choice, value, and care, Versant Health believes that everyone has the power to become anything they set their sights on.

Our team is guided by core Leadership Principles-Perspective, Care, Drive, and Ownership-which shape how we work, lead, and grow together.

Our Management Team is committed to fostering a strong and supportive culture, cultivating a thriving work environment, providing clear direction, optimizing resources, enabling innovative solutions, and driving meaningful results.