Job Description
Job Title: Merchandise Specialist
Job Type: Contract
Duration: 5 Months
Remote role
The ideal worker in Merch Ops is a motivated self-starter who is committed to providing outstanding customer service every day.
Responsibilities:
You own this if you have:
Job Type: Contract
Duration: 5 Months
Remote role
The ideal worker in Merch Ops is a motivated self-starter who is committed to providing outstanding customer service every day.
Responsibilities:
- Review, prioritize and manage requests from buying offices, Distribution Centers, Vendors and Internal/External partners to address business needs.
- Enter and maintain information within our merchandising systems. This may include item or vendor setup, item or price maintenance and/or purchase order management responsibilities.
- Communicate and collaborate effectively with team, Merchandise Operations leadership and business counterparts to identify procedures and potential issues Develop a deep knowledge of merchandising information.
You own this if you have:
- Knowledge and experience with online, retail, merchandising or product development processes, systems and reporting
- Exceptional time management skills; ability to prioritize multiple tasks to ensure all deadlines are met
- Ability to work independently while supporting a team environment
- Excellent verbal and written communication skills, as well as analytical and problem-solving abilities
- Proficiency with Microsoft Office applications
- 1-3 years of experience
- Attention to detail for accurate item attribution, pricing, and SKU management
- Microsoft Office proficiency:
Excel - running macros, sorting data, copy/paste of data
Outlook - using email templates, communicating appropriately to varied audiences via email, signatures, quick response times and full follow up, shared mailbox experience
Teams - ability to navigate personal messages, team chat and teams channels as needed to support communication and workload
- Ability to manage high volumes of work with accuracy and speed
- Process documentation and following standard operating procedures consistently
- Cross-functional coordination (working with buyers, vendors, and business partners)
- Clear written communication for vendor outreach and internal tickets
- Ability to escalate issues appropriately and concisely
- Comfortable asking clarifying questions to avoid downstream errors
- Identifying and resolving data discrepancies or mismatches
- Troubleshooting order exceptions (quantity issues, pricing errors, ship window changes)
- Proactive flagging of patterns or systemic issues
- Adaptability — retail timelines and priorities shift frequently
- Reliability and ownership of work queue
Numbers & Facts
| Location | Remote, WA (Remote) |
| Industry | Other/Not Classified |
| Salary | $18.52 Per Hour |
| Company Size | 100 to 499 employees |
| Year Founded | 1998 |
| Website | www.eteaminc.com |
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Skills
- Analysis Skillsunmatched
- Communication Skillsunmatched
- Cross-Functionalunmatched
- Customer Support/Serviceunmatched
- Detail Orientedunmatched
- Distribution Servicesunmatched
- Documentation Standardsunmatched
- Establish Prioritiesunmatched
- Identify Issuesunmatched
- Interpersonal Skillsunmatched
- Leadershipunmatched
- Merchandisingunmatched
- Microsoft Officeunmatched
- Microsoft Outlookunmatched
- Multitaskingunmatched
- Organizational Skillsunmatched
- Presentation/Verbal Skillsunmatched
- Pricingunmatched
- Problem Solving Skillsunmatched
- Procedure Developmentunmatched
- Procurement Managementunmatched
- Product Developmentunmatched
- Purchase Ordersunmatched
- Retailunmatched
- Retail Merchandisingunmatched
- Standard Operating Procedures (SOP)unmatched
- Stock Keeping Unit (SKU) Managementunmatched
- Time Managementunmatched
- Writing Skillsunmatched
About Company
Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
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