Merchandise Specialist

Merchandise Specialist

The ideal Merchandise Specialist - Contractor is a motivated self-starter who is committed to providing outstanding customer service every day.

A day in the life…

• Manage & meet vendor SLAs and escalations; organize your own workflow to meet deadlines provided by the business and vendors
• Gather information and prioritize completion of item set-up, maintenance, and systematic ordering execution
• Make educated decisions on data needs, product attributes, and classification to ensure speed and quality are met
• Understand retail math and decisions made on product setup (including pricing) and PO management needs – i.e. shifts of PO (USD))
• Point of contact for internal teams and vendors; answer questions regarding item data, setup, and PO management
• Identify and communicate new best practices or efficiencies across the team
• Utilize tools and systems to support established business processes and any additional processes as business evolves
• Follow through on commitments; meet or exceed timelines

You own this if you have…

• Demonstrated ability to balance speed/productivity with accuracy/attention to detail
• Proficiency with Microsoft Office applications (Excel/Outlook)
• Advanced time management and prioritization skills
• Established interpersonal skills with the ability to form productive partnerships
• Experience with analyzing data, identifying root cause, and using data to tell a story
• A strong sense of ownership and operate as a self-starter
• A strong sense of team and demonstrated experience extending yourself to others
• Problem solving skills, a desire to continue evolving, are curious & ever-changing
• Understanding of customer needs, wants, and expectations

Position Details:

• Hourly - Full Time (40 hours)
• Monday to Friday
• Fully remote. They can live in any state that we have a Nordstrom or Nordstrom Rack location in.

Interview Process: 1-2 Short interviews, client looking to start interviews ASAP! #TM1