Merchandise Team Lead

HFE Valdosta LLC
  • Valdosta, GA
  • Part-time
30+ days ago

Job Description

  • Maintain a smooth flow of communication between department supervisors and Team members.
  • Training all new Team Members in specific procedures for assigned location.
  • Ensuring that all Team Members deliver outstanding guest service at all times.
  • Understand all company and department guidelines, including all uniform and grooming, absence and tardy, and situations requiring disciplinary action.
  • Maintain the highest level of guest service and satisfaction.
  • Ensure all staffing needs are met on a daily basis.
  • Provide constructive feedback to location team members. Give frequent oral evaluations and share ways in which they can improve.
  • Assist in training on a daily basis.
  • Communicate with Merchandise Supervisor regarding staffing needs.
  • Ensure your location is opened and closed at its scheduled time.
  • Observe receiving methods to ensure all policies are being followed.
  • Correct any safety violations and potential hazards, and communicate to supervisor
  • Responsible for product placement and cleanliness of games.
  • Assist in Annual Inventory and monthly cycle counts.
  • Track damaged goods.
  • Protect company assets: money, merchandising, equipment. Maintain accurate operational and loss prevention procedures.
  • Must be willing and able to handle sensitive information and accurately account for cash and credit transactions
  • Implement and enforce pre-established guidelines/policy of Merchandise Department and Wild Adventures.
  • Pleasant, polite manner with guests and Team members while creating a team spirit to achieve Wild Adventures Mission.
  • Maintain full stock levels and exciting displays in all games.
  • Comply with all company safety policies and procedures. Report any unsafe conditions, activity or injury immediately to a manager or supervisor.
  • Daily completion of all paperwork including break documents and supply requisition forms.
  • Clean and maintain cleanliness of assigned work areas
  • Report any unsafe actions or area or any needed repairs to your team lead/ supervisor
  • Work cooperatively with all departments and assisting as necessary
  • Represent the company to guests and other team members in a positive and friendly manner
  • Maintain a groomed look, good personal hygiene including wearing a clean WA uniform
  • “Create Memories Worth Repeating” for our guest by exceeding expectations.
  • Other duties as assigned

 

POSITION QUALIFICATIONS

Competency Statement(s)

Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas. 

Customer Oriented - Ability to take care of the customers’ needs while following company procedures. 

Energetic - Ability to work at a sustained pace and produce quality work. 

Enthusiastic - Ability to bring energy to the performance of a task. 

Friendly - Ability to exhibit a cheerful demeanor toward others. 

Initiative - Ability to make decisions or take actions to solve a problem or reach a goal. 

Communication, Oral - Ability to communicate effectively with others using the spoken word. 

Communication, Written - Ability to communicate in writing clearly and concisely. 

 

Numbers & Facts

LocationValdosta, GA
Job TypePart-time

Skills

  • Coachingunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Disciplinary Actionunmatched
  • Equipment Maintenance/Repairunmatched
  • Inventory Cycle Countsunmatched
  • Inventory Levelsunmatched
  • Loss Preventionunmatched
  • Merchandisingunmatched
  • People Managementunmatched
  • Policy Developmentunmatched
  • Presentation/Verbal Skillsunmatched
  • Problem Solving Skillsunmatched
  • Product Positioningunmatched
  • Safety Complianceunmatched
  • Safety Processunmatched
  • Safety/Work Safetyunmatched
  • Service Deliveryunmatched
  • Staff Requirementsunmatched
  • Team Lead/Managerunmatched
  • Writing Skillsunmatched

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