Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.
The WW Apple Retail Engagement, Marketing & Merchandising (REMM) team defines, makes and delivers programs, campaigns, initiatives and experiences that help Apple Retail's customers and teams discover, be inspired by, learn about and go further with Apple's products and services, and does so in a manner that is true to our values.
Apples Merchandising Operations team is responsible for the global end-to-end lifecycle for third party products in the Apple Retail Store and the Apple Online Store. Working closely with Product Merchants, we lead a global cross functional network of partners including Developer Relations, Digital Merchandising, Pricing, Procurement, Supply Chain Operations, Regional Merchandising teams and Visual Merchandising.
The successful candidate will lead large cross functional forums aimed at optimizing the operational efficiency of a broad global assortment, develop tools to track & improve efficiency and lead a team performing critical actions to drive Apple's accessory business forward. The Merchandising Operations Manager will have a unique opportunity to evaluate the way Apple's product team develops and manages a broad range of accessories. Working across internal teams, you will partner with Merchandising senior leadership to bring Apple's vision for a vibrant accessories assortment to life.Leading a team of direct reports and setting strategic direction for a global network of Merchandising Operations specialists. Building & leading cross functional management systems, balancing the needs of a variety of stakeholders to ensure optimized process and performance. Defining key metrics, setting goals and measuring progress across multiple cross functional teams and reporting regularly to senior leadership. Drive improvements in procedures and streamline current processes using new methods and tools. Assist in the development of tools and process which ensure all products offered by Apple are in line with all relevant regional compliance regulations. Collaborate with the Online store publishing team to seamlessly launch 3PP including assets, copy and badging. Audit and drive accuracy of systems touching retail assortments and product statuses.7+ years experience in roles with significant operations and process optimization focus. Management experience with success hiring, developing and building an inclusive team-based culture. Exceptional networker, communicator and collaborator across global teams at senior levels. Strong process management and technical learning with proven ability for systems management. Experience defining success criteria and building comprehensive strategic plans.Ability to coordinate diverse objectives across cross functional teams and develop an aligned strategy meeting all needs. Ability to influence and develop business relationships with partners at all levels. Future orientated, demonstrating strong planning and time management skills. Strong familiarity in Microsoft Office (especially Excel), Keynote, Pages, Numbers, able to communicate complicated concepts in simple formats.
We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music, and Apple Pay. And the same passion for innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.
There’s a place here for every kind of brilliant. Everyone here is an innovator, or an innovator-to-be, no matter what your team or your role. So bring your passion, courage, and original thinking and get ready to share it, because every new product, service, or feature we invent is the result of people working together to make each others’ ideas stronger. Innovation at this level depends on people who represent the variety of the human experience and inspire us with their own fresh perspectives. Together, we’ll do amazing work that can make a difference in people’s lives. Including your own. Learn more about working at Apple.