Merchandising Support Specialist, Merchandising Item Management

Provides administrative, data management, transactional, and program execution support on the Item Management team for Merchandising. Duties are varied but could include: data management, researching data inconsistencies and handling ad-hoc requests. Ensures deliveries are monitored as to schedule, suitability, and completion. Ensures effective planning, calendar management, company - supplier communication, and internal coordination.

Key job responsibilities

• Supports Category Merchants, Inventory Planners and Local Team throughout the category review, promotions, and seasonal programs  & processes with a focus on supplier & item data integrity, accuracy, and completeness.
• Partners with Stores and Regional Operations to deliver a best-in-class customer experience by efficiently and effectively solving MOSST & DataMonster Tickets.
• Provides a high level of service to business partners to ensure successful completion of supplier and item onboarding and offboarding.

initiates and completes the set up for each item across various programs and systems such as SCP, IX-One, ICON, and IRMA.

• Initiates and completes Supplier Compliance Program (SCP) for each item.
• Validate item authorizations across the appropriate region and store designations are in place prior to product launch.
• New Item Setup includes assigning the appropriate designation for items across various fields such as Global/Regional/Metro/Subteam/Hierarchy.
• Researches and resolves item set up risk issues by checking various systems and partnering with teams for support on a timely basis. (SCP, IX-One, ICON, and IRMA)
• Monitors new item reports, surfaces issues, and executes changes/updates to completion for assortment readiness across all tools and systems.

A day in the life

Our mission is to support the smooth execution of Merchandising events inclusive of Category Review, Promotions, Seasonal and New Store Openings, Remodels and Reflows by ensuring accurate and timely Item Set-Up, Item Maintenance, and Item Discontinuation actions. In service of our Store Team Members' and Customers' experience, we will swiftly and accurately resolve inquiries in our Data Monster and MOSST Ticketing platforms.