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Merchant Brand Ambassador

2020 Companies, Inc.

Concord, CA

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JOB DETAILS
SKILLS
Brand Marketing (Branding), Business Growth, Business Support, Communication Skills, Customer Experience, Customer Relations, Customer Satisfaction, Customer Training, Develop and Maintain Customers, Documentation, Driver's License, Exceeded Sales Goal, Field Marketing, Financial Services, Geography, Insurance, Interpersonal Skills, Leadership, Mobile Devices, Multitasking, On Site Support, Onboarding, Organizational Skills, POP (Post Office Protocol), Problem Solving Skills, Product/Service Launch, Promotional Programs, Record Keeping, Reimbursement, Retail, Retail Construction, Retail Operations, Sales, Schedule Development, Time Management, Training/Teaching, Willing to Travel
LOCATION
Concord, CA
POSTED
Today
Job Type:
Regular

Work Location:
Market - AMRET - CA - San Francisco 40

Overview:

Join 2020 Companies as a Merchant Brand Ambassador and play a key role in building retail partner relationships, increasing program visibility, and supporting business growth across your territory!

Schedule: Monday - Friday

Pay: $25 per hour plus 10% Monthly Bonus Opportunity

Requirements:This position requires a personal vehicle, valid driver's license, proof of insurance, and successful completion of a Motor Vehicle Record (MVR) screening.

This is a field-based role where you will visit local retailers and ensure they understand how to maximize the value of the program. You will serve as the face of the brand in the field building relationships, providing education, and ensuring a strong customer experience at each location.

What You'll Do
  • Visit retail locations within your assigned territory and engage with merchants in a professional, relationship-focused manner
  • Introduce and educate new merchants on the client's financial services and program benefits
  • Provide on-site support, answer questions, and address concerns to ensure merchant understanding and confidence
  • Place and maintain point-of-sale materials and branding in-store
  • Document visits and track activity using mobile tools and reporting systems
  • Work closely with leadership to ensure territory goals and coverage expectations are met
What This Role Looks Like Day-to-Day
  • Field-based position with daily travel within your assigned territory
  • Approximately 22-35 retail visits per day depending on geography and scheduling
  • Mix of in-store engagement, driving, and administrative follow-up
  • Independent work style with strong support from leadership and training teams
What's In It for You
  • No weekends
  • Weekly Pay (DailyPay Options Available)
  • Paid training and onboarding support
  • Mileage reimbursement and paid travel time
  • Next-day pay options available
  • Full benefits package including medical, dental, vision, PTO, and 401(k)
  • Company-provided mobile device and materials
What We're Looking For
  • Strong communication and interpersonal skills
  • Comfortable working independently in a field-based environment
  • Organized, reliable, and able to manage a daily route
  • Adaptable, professional, and customer-focused
  • Prior retail, sales, field marketing, or customer-facing experience is a plus
Job Description:
  • Partner with the client to train and advocate client products at the retailer
  • Drive merchant awareness within your assigned territory
  • Maintain professional interaction with both merchants and fellow employees
  • Attempt to place point of purchase signage on exterior and/or interior of business
  • Advise merchants by providing information on products
  • Audit and record competitive products, promotions, merchandising, displays and merchant feedback
  • Travel to major markets and events for iconic launches to promote products
  • Contribute to team effort by assisting in launch-related activities, as needed
  • Responsible for accurately tracking and communicating all activity to Retail Operations
  • Ensure feedback reporting is submitted in timely manner
Performance Measurements:
  • Meet or exceed quarterly visit goals
  • Meet or exceed weekly in store time goals
  • Visit multiple store locations on a daily and weekly basis
  • Effectively schedule store visits two weeks or more in advance
  • Effectively execute assigned activities inside each location during all visits
  • Effectively demonstrate an ability to establish and influence business relationships through merchant awareness, POP placement and consistent productivity
  • Record and maintain appropriate documentation for each visit
Qualifications:
  • High school diploma or equivalent experience required
  • Six (6) months prior sales, promotion, retail, or marketing experience
  • Demonstrated knowledge of products and services
  • Excellent communications, presentation, interpersonal and problem-solving skills
  • Impeccable integrity and commitment to customer satisfaction
  • Ability to lift and carry up to 15 lbs. at a time
  • Ability to multi-task in a fast-paced, team environment
  • Ability to maintain customer confidentiality
  • Reliable transportation within assigned territory


What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

About the Company

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2020 Companies, Inc.

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