Titles: MES Scrum Master / Program Manager
Location & Reporting Address: Parsippany, NJ 07054 (Hybrid)
Duration: 6 months
Minimum years of experience required: 10 years
Must Have Skills:
MES
Scrum Master
Program Manager
Nice to Have Skills:
MES Integration
Troubleshooting
Key Responsibilities
Agile Delivery and Facilitation
Facilitate Agile ceremonies, including:
Daily stand-ups
Sprint planning
Sprint reviews
Sprint retrospectives
Lead teams working within Agile and Waterfall project management frameworks.
Promote the effective adoption of Agile practices across delivery and support teams.
Identify and remove impediments affecting team progress.
Foster continuous improvement across team processes and delivery practices.
Jira, Confluence and Work Management
Build, maintain, and optimize Jira boards and dashboards.
Monitor support boards daily and follow up with team members on pending activities.
Ensure tasks and tickets are correctly assigned, labelled, and maintained in the appropriate workflow status.
Manage and improve Jira workflows and support boards to enable effective Agile execution.
Maintain relevant Confluence documentation supporting project and Agile processes.
Ensure boards remain organized and tickets are addressed in a timely manner.
Coaching and Continuous Improvement
Coach and mentor team members and stakeholders on Agile principles.
Provide guidance on Jira and Confluence best practices.
Identify process pain points and anti-patterns.
Work collaboratively with teams and stakeholders to refine or redefine processes where required.
Encourage accountability, collaboration, transparency, and continuous improvement within the team.
Stakeholder and Cross-Team Coordination
Collaborate with Product Owners, developers, support teams, and other stakeholders to enable clear communication and delivery of project goals.
Coordinate activities across teams with competing or conflicting priorities.
Follow up with team members to ensure actions and delivery commitments are progressing.
Support issue resolution through appropriate stakeholder engagement and escalation.
Maintain effective communication across implementation and steady-state support activities.
Metrics, Risks and Change Management
Track and report Agile delivery metrics to stakeholders.
Provide visibility into progress, impediments, risks, and dependencies.
Support project risk identification and mitigation.
Support change management activities within projects.
Help minimize delivery impact arising from process changes, delayed reviews, unavailable stakeholders, or competing priorities.
Required Experience and Skills
Minimum 10 years of overall IT experience
Strong experience working as a Scrum Master in enterprise delivery environments.
Demonstrated experience facilitating Agile ceremonies and supporting cross-functional teams.
Practical experience leading teams using both Agile and Waterfall project management frameworks.
Strong hands-on experience with:
Jira boards and dashboards
Jira workflows
Support boards
Confluence documentation
Agile metrics and reporting
Experience working with Product Owners, developers, application support teams, business stakeholders, and SMEs.
Strong understanding of impediment management, risk mitigation, change management, and delivery coordination.
Ability to identify process inefficiencies, pain points, and anti-patterns.
Strong facilitation, coaching, mentoring, stakeholder management, and communication skills.
Preferred Qualifications:
Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent Agile certification.
Experience supporting MES, manufacturing, life sciences, or regulated enterprise environments.
Knowledge of Kanban and application support delivery models.
Experience coordinating globally distributed or cross-functional teams.
Familiarity with software development lifecycle and enterprise lifecycle processes.
Exposure to release management, dependency management, and governance reporting.
Numbers & Facts
Location
Parsippany, NJ
Industry
Other/Not Classified
Company Size
100 to 499 employees
Year Founded
1998
Website
www.eteaminc.com
About Company
Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
Skills
Agile Programming Methodologiesunmatched
Atlassian JIRAunmatched
Best Practicesunmatched
Biologyunmatched
Certified ScrumMasterunmatched
Change Managementunmatched
Coachingunmatched
Communication Skillsunmatched
Continuous Improvementunmatched
Cross-Functionalunmatched
Establish Prioritiesunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Kanbanunmatched
Leadershipunmatched
Manufacturingunmatched
Mentoringunmatched
Metricsunmatched
Organizational Skillsunmatched
People Managementunmatched
Problem Solving Skillsunmatched
Process Developmentunmatched
Project/Program Managementunmatched
Release Management/Engineeringunmatched
Reporting Dashboardsunmatched
Risk Analysisunmatched
Risk Managementunmatched
ScrumMasterunmatched
Software Administrationunmatched
Software Development Lifecycle (SDLC)unmatched
Sprint Planningunmatched
Sprint Retrospectiveunmatched
Standup Meetingsunmatched
Support Documentationunmatched
Team Lead/Managerunmatched
Time Managementunmatched
Waterfall Model of Software Developmentunmatched
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