Messaging Engineer (SMS/MMS)

Inabia Software & Consulting Inc.

Ridgeland, MS

JOB DETAILS
SKILLS
Amazon Web Services (AWS), Analysis Skills, Application Programming Interface (API), Automation, Bash Scripting, Cloud Computing, Firewalls, GSM (Global System for Mobile Communications), ITIL (IT Infrastructure Library), Incident Management, Linux Operating System, Python Programming/Scripting Language, RCS (Revision Control System), SS7, Scripting (Scripting Languages), Short Messaging Service (SMS), Splunk, TCP/IP (Transmission Control Protocol/Internet Protocol), Transportation Routing, Unicode, Unix Operating Systems, VPN (Virtual Private Network), Wireless Communications, Wireless Multimedia Messaging Service
LOCATION
Ridgeland, MS
POSTED
30+ days ago

Required Skills & Experience

  • 3–7+ years in telecom, messaging, or wireless operations.
  • Strong experience with:
    • SMS/MMS protocols: SMPPMM7SS7 (preferred), Diameter (nice-to-have)
    • Messaging platforms (e.g., OpenMarket, Syniverse, Twilio, or similar)
  • Knowledge of:
    • Routing, delivery receipts, message encoding (GSM, Unicode)
    • Carrier connectivity and interworking
  • Experience with log analysis and monitoring tools (e.g., Splunk, ELK, Grafana).
  • Basic scripting skills (Python, Bash, or similar) for automation.
  • Familiarity with Linux/Unix systems.
  • Understanding of networking fundamentals (TCP/IP, firewalls, VPNs).

Preferred Qualifications

  • Experience in Tier 2 / Tier 3 telecom support.
  • Exposure to cloud platforms like Amazon Web Services or Google Cloud Platform.
  • Knowledge of 4G/5G messaging evolution (RCS is a plus).
  • Experience working with messaging APIs from Twilio or similar providers.
  • ITIL certification or incident management experience.

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About the Company

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Inabia Software & Consulting Inc.