Amazon Web Services (AWS), Analysis Skills, Application Programming Interface (API), Automation, Bash Scripting, Cloud Computing, Firewalls, GSM (Global System for Mobile Communications), ITIL (IT Infrastructure Library), Incident Management, Linux Operating System, Python Programming/Scripting Language, RCS (Revision Control System), SS7, Scripting (Scripting Languages), Short Messaging Service (SMS), Splunk, TCP/IP (Transmission Control Protocol/Internet Protocol), Transportation Routing, Unicode, Unix Operating Systems, VPN (Virtual Private Network), Wireless Communications, Wireless Multimedia Messaging Service