Meter Service Field Technician
Salary
$48,984.00 - $61,859.20 Annually
Location
1850 Spaulding Road, Kettering OH 45432, OH
Job Type
Full-time Regular
Job Number
06036
Department
ES - Environmental Services
Opening Date
06/26/2026
Internal Only
No
Position Overview
Under general supervision performs water and sewer service-related fieldwork as it relates to individuals' residences, businesses or industries. Has direct customer contact in the field and is responsible for maintaining or terminating services and resolving service-related issues. Performs the material and substantial duties of the classification more than 50% of the time.
Summary of Job Duties
Performs fieldwork at residential, business, and industrial locations. Meets with customers face-to-face to resolve water service-related issues. Investigates possible leak situations; conducts final, annual and special water meter readings; installs and removes water meters from residential and business locations; measures pipes and plumbing for compatibility with meter installation; inspects defective and malfunctioning meters; verifies that installations meet published rules and regulations; programs and installs residential and commercial automated meter reading equipment, performs on-site repairs where possible(e.g. Meters, meter sets, curb boxes). Verifies correct meter installation at contractor installed locations, installs and repairs radio meters in residential, commercial and industrial meter pits, works as a team in servicing or repairing large meters in some industrial environments; suggests general repairs to customers. Terminates/resumes water service resulting from delinquent accounts or emergency situations, jumps water from property to property etc. Performs minor repair to broken pipes, line leaks curb boxes, and ford boxes, performs special service calls that do not require meter changes (e.g., low pressure or dirty water complaints).
Maintains service areas including meter pit lids and curb valve boxes; locates water mains, curb stops, ford boxes and water services using; metal detectors, utility locating equipment and GPS equipment to mark/find services. Cleans Ford boxes and curb boxes using a vacuum truck unit, hand tools or other means.
Maintains accurate records of all work performed. Communicates with office staff via cell phone, radio, in person or in writing. Utilizes a laptop or other computer to verify information, complete work orders, audit meter routes, prepare spreadsheets for billing, or update billing software. Also, obtains meter readings through a laptop for automated meter routes, handheld device or manually.
Tests meters for accuracy; repairs, cleans, and paints meters; rebuilds meters and installs new radio transmitters; programs and records meter information. Assists with maintaining shop area, crew/brake room and meters/parts inventories.
(Performs Related Duties as Required)
Minimum Qualifications and Requirements
Equivalent to high school diploma; two (2) years full-time work experience interacting with the public in a customer service environment and two (2) years mechanical or plumbing maintenance experience; OR alternative, equivalent evidence of the Minimum Class Requirements.
Supplemental Information
Driving Requirement:
Must maintain a current, valid United States driver's license with an acceptable driving record.
Training and Development:
Must obtain and maintain a Certificate of Competency in Backflow from OTCO within two (2) years of hire.
All Montgomery County employees become members of the Ohio Public Employees Retirement System and have access to deferred compensation programs.
Benefits may vary for full-time, part-time, intermittent, and seasonal employees and/or due to union affiliation. The list below demonstrates the benefits that may be available to employees according to employment status and is subject to change.
Full-Time Employees (40 hours per week): Health insurance with HSA match, wellness program and incentives, life insurance, paid vacation, paid personal leave days, sick leave, holiday pay, tuition reimbursement, and access to dental, vision, short-term disability, accident & critical care benefits.
Part-Time Employees (Benefits Eligible) (scheduled 21+ hours per week): Health insurance with HSA match, wellness program and incentives, life insurance, paid personal leave days, sick leave, holiday pay for hours scheduled to work on holidays, and access to dental, vision, short-term disability, accident & critical care benefits.
Part-time Employees (Non-Benefits Eligible) (20 hours or less per week): Benefits include Long Term Sick Leave Accrual, Paid Personal Leave, and holiday pay for hours scheduled to work on holidays.
Seasonal Employees: Benefits include Sick Leave accrued at 4.6 hours for every eighty 80 hours in active
pay status. Seasonal employees scheduled to work 40 hours during their period of employment will accrue vacation in the same manner as regular full-time employees and can use their vacation after completion of twenty-six (26) bi-weekly pay periods in active pay status. Part-time Seasonal employees (scheduled to work less than 40 hours) do not accrue vacation.
Intermittent and Temporary Employees: Long-Term Sick Leave accrual is based on hours worked.
Benefit information can be found on the Montgomery County Benefits website at: www.mcbenefits.org.
01
Do you have a High School Diploma or G.E.D.?
02
How many years of experience do you have in a mechanical or plumbing maintenance related position?
Required Question
Employer Montgomery County
Address 451 West Third Street, 9th Floor
Dayton, Ohio, 45422
Website http://www.mcohio.org