Purpose
The purpose of this classification, under general supervision, is to perform semi-skilled labor in a variety of tasks for constructing, maintaining, and repairing the municipal water systems including the City's advanced metering infrastructure; read, maintain, and trouble shoot metering devices and AMI/AMR components; and perform service requests as scheduled. Employees in this classification may function in one or more of the areas listed herein depending on assignment. Performs related work as required.
Education, Training, and Experience
High School diploma or GED; supplemented by a minimum of three (3) months to six (6) months previous experience and/or training that involves any installation, operation, repair, and/or maintenance of a utility system including sanitary sewage collection, potable water distribution, or equipment operation systems of a water and/or wastewater treatment system or equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential job functions. Other mechanical, electrical, or construction experience will be considered.
Special Requirements
Possession of and ability to maintain valid Florida Driver's License. AMI/AMR experience preferred.
Job Description
ESSENTIAL FUNCTIONS: The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Exemplifies excellent customer service.
Assists in locating City underground water meters.
Verifies existence and location of pipes; traces and inspects condition of laterals.
Repairs leaks, main breaks, faulty valves, and metering devices (such as touch read registers MXUs etc.).
Performs connections and disconnections as required or directed.
Installs new meters, valves, meter boxes, and AMR components.
Performs a variety of manual labor tasks in preparing work sites (i.e. excavation, asphalt/concrete cutting, loading and unloading materials).
Participates in ensuring proper traffic device placement and safety precautions are adhered to prior to commencing with work orders; participates in traffic control, bottling water, and special events activities.
Restores work sites upon completion of tasks (i.e. replacing dirt fill, asphalt, concrete, landscaping).
Performs general maintenance tasks when applicable to assigned area (i.e. cleaning culverts and ditches).
Responsible for maintenance of tools, parts, vehicle, and supplies inventory when applicable to area of assignment; may operate various light and heavy equipment.
Functions on call for response to emergencies.
MARGINAL FUNCTIONS
Performs related duties as required.
PERFORMANCE APTITUDES
Data Utilization: Requires the ability to arrange, compare, counts, differentiate, measure, and/or sort data and/or information. Includes judging whether readily observable functional, structural or compositional characteristics are similar to or divergent from prescribed standards, procedures, or routines. Ability to operate and use technology such as handheld devises, programing units, and laptops.
Human Interaction: Requires the ability to exchange information for the purpose of obtaining information or clarifying details. Performs such within well-established policies, procedures, and standards and exemplifies excellent customer service.
Equipment Machinery Tools and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of descriptive data and information such as maps, diagrams, plans, etc. concerning water/wastewater systems.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division.
Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.
Situational Reasoning: Requires the ability to exercise the judgment, decisiveness, and creativity required in situations involving a variety of generally predefined duties that are often characterized by frequent change.
Physical Ability: Tasks involve the ability to exert heavy physical effort in heavy work with greater emphasis on climbing and balancing but typically also involving some combination of stooping, kneeling, crouching and crawling, and the lifting, carrying, pushing and/or pulling of moderately heavy objects and materials (20 to 50 pounds) and occasionally heavier objects and materials (up to 100 pounds).
Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds. Some tasks require the ability to perceive and discriminate depths. Some tasks require visual perception and discrimination.
Environmental Factors: Tasks may risk exposure to extremes in temperature and weather conditions dirt, dusts, pollen, traffic hazards, wetness, humidity, strong odors and/or smoke, and strong and/or toxic agents/chemicals.
PERFORMANCE INDICATORS: The work performance of non-supervisory personnel of the City of Daytona Beach is routinely evaluated according to the performance criteria outlined herein:
Knowledge of Job: Has working knowledge of the methods, policies, and procedures of the City of Daytona Beach as such pertain to the performance of the essential duties of a Meter Service Technician. Has working knowledge of principles and practices of underground utilities locating and considerable knowledge of the methods, materials, equipment, and techniques used in the extension, repair, and maintenance of water systems and related equipment. Has considerable knowledge of the laws, ordinances, standards, and regulations pertaining to the essential duties and responsibilities of the position. Has considerable knowledge of the organization of the Department and of related departments and agencies. Clearly understands the occupational hazards and safety precautions required to perform the essential functions of the work. Has considerable knowledge of terminology and related professional languages used within the Department as such pertain to work responsibilities. Knows how to maintain cooperative and effective relationships with intra-and inter-departmental personnel as well as any external entities with which the position interacts.
Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interaction with internal and external entities with which the position interacts.
Quantity of Work: Performs described essential functions and related assignments efficiently and effectively in order to produce quantity of work which consistently meets established standards and expectations.
Dependability: Assumes responsibility for completion of assigned functions. Completes assigned work within deadlines in accordance with directives, policies, standards, and prescribed procedures. Maintains accountability for assigned responsibilities in the technical human and conceptual areas.
Attendance: Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides sufficient notice to upper management with respect to vacation time and leave requests.
Initiative and Enthusiasm: Exhibits an enthusiastic, self-reliant, and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be accomplished, and initiates proper and acceptable action for the completion of work with a minimum of supervision and instruction.
Judgment: Exercises analytical judgment in areas of responsibility. Identifies issues or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to issues or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advisement where appropriate and research issues situations and alternatives before exercising judgment.
Cooperation: Accepts supervisory and managerial instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences is justified (i.e. poor communications, variance with established policies, or procedures etc.). Offers suggestions and recommendations to encourage and improve cooperation intra- and inter-departmentally.
Relationships with Others: Shares knowledge with managers supervisors and coworkers for mutual benefit. Contributes to maintaining high morale among all employees. Develops and maintains cooperative and courteous relationships intra- and inter-departmentally and with External entities with which the position interacts. Tactfully and effectively handles requests, suggestions, and complaints in order to establish and maintain goodwill. Emphasizes the importance of maintaining a positive image.
Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of work elements and establishes a personal schedule accordingly. Attends required meetings planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules.
Safety and Housekeeping: Adheres to all established safety and housekeeping standards. Ensures such standards are not violated.
ADA COMPLIANCE
The City of Daytona Beach is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act the City of Daytona Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Exempt: No
Type: FT Employee
Department: Utilities
Location: Meter Services