Meter Service Worker (PT)

Meter Service Worker (PT)

Salary

$19.97 - $25.45 Hourly

Location

Coconut Creek, FL

Job Type

Part-Time

Job Number

2026-33

Department

Finance & Admin. Svcs.

Division

Utility Billing

Opening Date

04/27/2026

Closing Date

5/11/2026 11:59 PM Eastern

FLSA

Non-Exempt

• Description
• Benefits
• Questions

Description

When you come work for the City of Coconut Creek, although you're assigned an employee number, you're not treated like one. With an average of 10 years of service (some as many as 30-plus!), our employees know they can transform their careers in Coconut Creek, the "Butterfly Capital of the World." Today you may be applying to our Meter Service Worker position, but tomorrow that role could lead to endless opportunities! And in the days, months and years in between, you'll be treated like family and invited to participate in fun events like Public Service Recognition Week, Halloween costume contests, holiday luncheons, wellness fairs, meditation sessions, chair massages, themed dress-up days, charitable causes, and so much more!

The City of Coconut Creek has been spotlighted as one of the "Best Cities to Live in America" by Money Magazine and a Top Ten Place to Live in Florida by Movoto and NerdWallet. Our City is home to the Seminole Casino Coconut Creek, Butterfly World, and the Coconut Creek Promenade. Every one of our business owners and 59,000 residents rely on our awesome 400+ employees. Are you ready to be one of us?

If you are interested in making a difference in the lives of others and serving the public; if you are innovative, progressive, dedicated, and looking for a workplace where you belong, consider applying to join our Coconut Creek family.

POSITION SUMMARY:

The person hired into this role will work closely with other departments while discovering all the hidden corners of the City. Our Meter Service Workers are investigators and problem solvers and are encouraged to learn something new every day. If you like solving puzzles, working with a lot of independence, and being outside, then this is the job for you!

Hours of work: Part-time days and hours can be flexible to work with your schedule. (City Hall is open Monday through Thursday, 7:00 AM to 6:00 PM.)

Rate: $19.97-$25.45/hourly, Depending on Experience

Performs entry-level technical or specialized work in the Finance and Administrative Services department. Records and reports water meter readings, assists customers by answering questions and resolving complaints, performs routine inspections, and turns water meters on and off. Work is performed under general supervision with limited latitude. Position exercises some judgment in accordance with well-defined policies, procedures, and techniques.

Essential Duties and Responsibilities

EXAMPLES OF ESSENTIAL FUNCTIONS:

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the classification. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Reads 12000+ water accounts (either with a hand-held device or manually) and records readings electronically
• Performs meter box maintenance including meter box clean out and proper care of meter touchpads
• Performs water meter turn on services, including verification of meter number, opening of curb stop valve, reading the meter, and verifying whether there are any leaks or running water in the home
• Performs water meter turn off services, including verification of meter number, closing of curb stop valve, reading the meter, and providing notification via door hangers to customers
• Performs water meter re-checks, including verification of meter number, reading the meter, and recording reads
• Inputs and retrieves information through operation of computerized meter reading device
• Observes, investigates, and reports unusually low or high readings; re-reads meters; and examines meters for signs of tampering
• Listens and responds to customer concerns in the field, including answering questions and taking appropriate corrective action if needed
• Reports backflow, code compliance or other violations
• Performs annual field audits to verify meters for billing accuracy
• Serves as a call out team member once a month and provides after hours turn on services for our residents
• Performs other duties as assigned and/or required

Qualifications

MINIMUM QUALIFICATIONS:

High school diploma or GED; Preferred: One (1) years experience reading meters, preferably with a governmental or non-profit agency or with an agency that provides governmental accounting services.

Must have a State of Florida Class E drivers license.

• The City reserves the right to consider alternate combinations of education, certification, training, and/or experience.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Some knowledge of municipal utility rules and regulations or policies
• Knowledge of the geography and street locations in the City
• Some knowledge of the mechanism of water meters
• Skills in the use of hand tools needed for making routine repairs and adjustments
• Skill in Microsoft Office products (Word, Outlook, and Excel)
• Skill in providing good customer service
• Ability to multi-task while working with tight deadlines and shifting priorities
• Ability to quickly and independently learn new software
• Ability to organize work for timely completion
• Ability to use critical thinking skills to arrive at solutions and suggest improvements to processes
• Ability to clearly communicate and understand information in English, both orally and in writing
• Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
• Ability to regularly attend work and arrive punctually for designated work schedule

Supplemental Information

PHYSICAL REQUIREMENTS:

Depending on functional area of assignment, tasks involve the ability to exert light physical effort usually involving some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Usually involves some climbing, balancing, stooping, kneeling, crouching, crawling, walking or standing.

ENVIRONMENTAL REQUIREMENTS:

Tasks are regularly performed outside with potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.

SENSORY REQUIREMENTS:

Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors.

CITY OF COCONUT CREEK BENEFIT SUMMARY

FOR CIVIL SERVICE (NON-EXEMPT) PERSONNEL

HOLIDAYS - 11 paid full-day holidays and 2 paid half-day (Christmas Eve and New Years Eve) holidays per year.

PERSONAL LEAVE - 20 hours/year (prorated the first year of employment based on hire date); does not roll over.

VACATION LEAVE - Employees earn vacation leave from the date of hire based on the following schedule:

• < 4 years of service.0385 hours per each regular paid hour (80 hrs./yr.)
• 4+ years of service.0577 hours per each regular paid hour(120 hrs./yr.)
• 7+ years of service .0770 hours per each regular paid hour(160 hrs./yr.)
• 10+ years of service.0962 hours per each regular paid hour(200 hrs./yr.)

Maximum accumulation is 200 hours as of the last day of the pay period including November 1 each year for employees with fewer than 10 years of service. For employees with at least 10 years of service, maximum accumulation is 240 hours as of the last day of the pay period including November 1 each year, with up to 80 hours of any accumulation in excess of 240 hours paid out annually at a 100% conversion rate.

SICK LEAVE - Employees earn 0.0462 hours of sick leave for each hour of regular paid service. Accumulations in excess of 520 hours are paid out annually at a 50%, 75%, or 100% conversion rate depending on years of service.

GROUP INSURANCE PROGRAM (Full-time Only)

For each employee, the City pays the premiums for $20,000 Basic Life and AD&D insurance, Long- and Short-Term Disability, an Employee Assistance Program (for behavioral and mental health) and contributes towards the employee and family medical insurance premiums, including 100% of the premiums for employee-only coverage on the High Deductible Health Plan (HDHP). Most employees who enroll in the City's HDHP are eligible to participate in a Health Savings Account (HSA), which may include a City contribution. Eligibility for coverage is the first of the month following thirty (30) days of full time employment.

Proof of medical coverage is required for full-time City employees. However, employees may opt-out of the City's group medical insurance and receive an opt-out payment. The City's insurance program includes a Section 125 Program, which allows eligible employees to pay for most insurance premiums with pre-tax dollars and/or set aside pre-tax dollars for unreimbursed medical, dependent or elder care. All payments are made bi-weekly by payroll deduction. Changes to selections may only be made during qualifying periods.

MEDICAL PREMIUM OFFSET (LEAVE CONVERSION)

Employees may be eligible to convert accrued sick and/or vacation leave to offset medical insurance premiums under the City's group health insurance plan or to fund a Health Savings Account (HSA), if applicable.

PENSION/RETIREMENT PLAN

The City participates in the Florida Retirement System (FRS), which offers a choice of a Pension Plan (defined benefit) or an Investment Plan (defined contribution). The City contributes the amount determined by the State, and employees make a bi-weekly mandatory 3% contribution through payroll deduction on a pre-tax basis. The Pension Plan benefit is determined by multiplying 1.6% times the years of FRS service times the average of the employees highest paid eight (8) years of salary. The Investment Plan benefit is based on the performance of selected funds over time. Employees in the Pension Plan are vested after eight (8) years of service; vesting is after one (1) year of service for the Investment Plan. Normal Retirement for the Pension Plan is age 65 with eight (8) years of Regular Class service, or 33 years of Regular Class service regardless of age. Early Retirement is any member who is vested, who has not yet met normal retirement age or date. (There is a penalty of 5% for each year the retirement date precedes the normal retirement age.) There is no age or service requirement that must be met to receive a benefit under the Investment Plan, provided the one (1) year vesting requirement has been met.

• Please Note: If you have recently retired from FRS, please check the FRS website at https://www.myfrs.com/FRSPro_ComparePlan_Reemp.htm to review the provision pertaining to re-employment restrictions.
• Age and years of service for vesting, highest average compensation, normal retirement, and early retirement requirements may differ for those enrolled in FRS prior to July 1, 2011. Please refer to the FRS Pension Plan Member Handbook for additional information.

Employees may also make voluntary contributions to a 457 Deferred Compensation Plan or Roth IRA Plan with MissionSquare Retirement, up to the annual limit as defined by the IRS.

The City also makes a one-time lump sum contribution to a Retirement Health Savings Plan for employees who meet age and years of service requirements upon retirement.

LONGEVITY PAY - Employees are eligible for an annual lump sum longevity payment as follows:

• Upon completion of five (5) through nine (9) years of service:$500
• Upon completion of ten (10) through fourteen (14) years of service:$1,000
• Upon completion of fifteen (15) through nineteen (19) years of service:$1,500
• Upon completion of twenty (20) years of service:$2,000

TUITION REIMBURSEMENT PROGRAM (Full-time Only)

Employees who have completed their one (1) year probationary period are eligible to participate in the Tuition Reimbursement Program. With approval of the course(s) and subject to availability of funds, employees may be eligible for reimbursement of 100% for a grade of A, 75% for a grade of B, and 50% for a grade of C. The maximum tuition reimbursement available to any employee shall be the equivalent of (18) credit hours per fiscal year at either the State of Florida community college level or the State of Florida university level.

PUBLIC SERVICE LOAN FORGIVENESS (PSLF)

As a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, full-time employees may be eligible for student loan forgiveness. The U.S. Department of Education's PSLF Program may forgive the remaining balance on qualifying student loans after an employee has made one hundred and twenty (120) qualifying payments while working for the City and meeting requirements set forth by the Department of Education.

PAY-FOR-PERFORMANCE AND ACROSS-THE-BOARD WAGE ADJUSTMENTS

Employees are eligible for up to 5% in pay-for-performance compensation, based upon their annual evaluation, and annual across-the-board wage adjustments, provided said compensation is funded in the city's adopted budget.

DISCOUNT PROGRAMS

The City offers a variety of discount programs, including, but not limited to, Healthy Meals, Health Services, Banking / Financial, Cellular / Data and Computer Services, Entertainment, Retail and Travel.

WELLNESS PROGRAMS

The City of Coconut Creek offers a wide variety of wellness initiatives and programs, including, but not limited to, Class Pass, Walking Challenges, Annual Wellness Fair, wellness preventive screenings, flu shots, and mammograms. The City is also actively expanding its focus on behavioral and mental health and is always looking for new ways to improve the overall health and wellness of its employees.

Please note, the benefits listed above are subject to change. Full descriptions of each benefit listed may be found in the City's Code of Ordinances, Administrative Orders, applicable Collective Bargaining Agreement, on the employee portal or by contacting Human Resources and Risk Management at 954-973-6715 or hr@coconutcreek.net.

01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?

• Yes
• No

02

Do you possess a high school diploma, GED, or equivalent?

• Yes
• No

03

Do you possess a valid State of Florida Class E drivers license? Note: If the drivers license was issued by a state other than Florida, you must obtain a State of Floridas drivers license prior to employment.

• Yes - A State of Florida Drivers License Class E
• Yes - Another State and I will obtain a State of Florida Class E Drivers License prior to employment.
• No - I do not possess a valid Drivers License.

04

Please check the level of verifiable work experience reading meters that applies to you:

• None
• Less than one (1) year of practical field experience.
• More than one (1) year but less than three (3) years practical field experience.
• More than three (3) but less than five (5) years of practical field experience.
• More than five (5) years of practical field experience

05

If applicable, describe your prior meter reading and/or water distribution experience. What did your responsibilities consist of?

06

List the employers and dates (from your application) that support this experience:

07

I possess verifiable meter reading work experience with the following type(s) of agency: (check all that apply.)

• Government agency
• Privately owned
• None of the above

08

Check the appropriate category as it applies to you. You must provide copies of documentation (i.e. certifications/licenses, transcripts, degrees, etc.) for all selections.

• Graduation from an approved trade school
• Any college credits
• Other (related certifications, licenses, etc.)

09

If you selected Other in Question #8, please list here:

10

Other Skills/Abilities (check all that apply):

• Data Entry (computers)
• Performing mathematical calculations
• Locating addresses on a map to create and follow routes to specific locations.

11

I understand that I must be available for overtime, standby and after-hour emergencies, including working evenings, weekends and holidays, with proper notice.

• Yes
• No

12

I am willing and able to perform manual labor for extended periods in different types of weather.

• Yes
• No

13

Tell us about a time that you were faced with a difficult situation in the workplace and what you did to overcome it?

14

Tell us about your experience multitasking and working under tight deadlines. In particular, describe a time you had to meet an important deadline in the midst of routine day to day tasks and projects; how did you shift your priorities in order to meet the deadline?

15

Describe why you desire employment in this position. Please also state any additional information you feel may be helpful to us in considering your application.

16

Are you interested in part-time or full-time hours? (select all that apply)

• Part-Time
• Full-Time

17

I understand and meet all of the requirements of the position(s), (including but not limited to education, experience, knowledge, skills, abilities, and physical requirements), and I am able to perform the essential functions of the position(s), with or without reasonable accommodation.

• Yes
• No

18

Required Documentation: I understand that I am required to submit the following documentation to the City of Coconut Creek for my application to be considered complete Documents must be submitted at the time of application.

• Copy of proof of highest education level(e.g., High School Diploma/GED, College transcript or degree, etc.)
• Copy of required licenses/certifications
• Copy of DD214 (if claiming Veterans Preference)

Note to Applicant: Electronic copies of required documents may be attached to your online application. If electronic copies are not available, required documents must be hand-delivered or mailed to the City of Coconut Creek Human Resources Department at 4800 W. Copans Road, Coconut Creek, FL 33073, or faxed to 954/956-1523 within 1 business day of submitting your application. Applications without the necessary accompanying documents will be considered incomplete.

• I understand that failure to submit required documentation is reason for disqualification from consideration for employment.

Required Question

Employer City of Coconut Creek

Address 4800 W. Copans Road

Coconut Creek, Florida, 33063

Phone (954) 973-6715

An Equal Opportunity Employer

Website http://www.coconutcreek.net