Meter Services Representative I

Meter Services Representative I

Salary

$37,261.95 - $59,619.25 Annually

Location

North Port, FL

Job Type

Full Time

Job Number

2027-006

Department

Utilities Department

Division

Field Operations

Opening Date

09/18/2026

Closing Date

10/2/2026 5:00 PM Eastern

• Description
• Benefits

General Description

GENERAL DESCRIPTION

This position is responsible for the accurate reading and recording of all water and reuse water meters, and makes minor repairs to meters and boxes, troubleshooting meters, and completion of service orders. Work is performed under general direction of the Meter Operations Supervisor.

Essential Job Functions

ESSENTIAL JOB FUNCTIONS

• Responsible for the accurate reading of water and reuse water meters installed to include manual reads, the operation of the handheld meter reading devices and meter reading drive by unit.
• Responsible for the completion of service orders to include turn on and shut off of water meters, locking of meters, verification, etc. and electronically entering information relating to the service order into the iPad or other device.
• Maintains a daily truck log.
• Determines the need for repair or replacement of damaged or defective meters and boxes.
• Maintains and replaces parts and meter boxes.
• Responsible for educating customers regarding meter reading procedures, excessive use, water restrictions, water conservation etc.
• Responsible for maintaining and presenting a high public image.
• Backup for Meter Reader II relating to the training of meter readers and field staff in all aspects of the meter reading procedures.
• Answers questions and informs customers in matters dealing with service inquiries and general information; refers customers to the appropriate department or individual.
• Responsible for keeping assigned city vehicle maintained to include the cleaning of the inside and outside of vehicle and reporting any maintenance that may be needed.
• Responsible for following established safety guidelines regarding access to meters, vehicle safety, personal safety, and hazardous conditions, reporting any issues to appropriate staff.
• Assist in establishing and maintaining Standard Operating Procedures.

(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other related duties as assigned, including City-directed work assignments in the event of a declared emergency.)

Knowledge/Skills/Abilities

QUALIFICATIONS

Knowledge/Skills/Abilities:

• Knowledge of use and maintenance of tools and equipment required to perform assigned job duties.
• Knowledge of occupational hazards and safety precautions.
• Excellent customer service skills including ability to communicate in person and in writing.
• Must possess mathematics skills.
• Skilled in the use of small office equipment, including copy machines or multi-line telephone systems.
• Skilled in using computers for data entry.
• Ability to read water and reuse meters on a daily basis manually, using a hand-held meter reading device or drive by meter reading unit.
• Ability to check meters for functionality.
• Ability to process service orders electronically in an IPad or other device.
• Ability to read and write English legibly.
• Ability to work in a team environment and to establish and maintain effective working relationships with City officials, other employees, vendors, and the public.
• Ability to maintain a positive and professional attitude during stressful situations.
• Ability to prioritize, multitask, and show flexibility as needed based on daily demands.
• Ability to be on call and to work weekends, holiday, and/or nights as needed.
• Ability to learn the geography of the City and follow routing and street maps.
• Ability to understand and follow written and verbal instructions.

Education, Experience, Licenses and Certifications

Education and Experience:

• ·High School Diploma from an accredited high school or possession of an acceptable equivalency diploma is preferred.
• ·One (1) year of field work experience, preferably in meter reading.

(A comparable amount of relevant training, education and/or experience may be substituted for the above qualifications.)

Licenses and Certifications:

• Must possess a valid Florida Driver's License.
• Must obtain a Florida Level III Water Distribution License within two (2) years from the date of hire.

All benefits are effective the 1st of the month following 30 days.

Aetna - Health Insurance

The City offers eligible employees the choice of 2 Open Access In Network plans and 1 Open Access PPO Plan. Premiums and co-pays are dependent upon your plan choice.

Cigna Dental- Dental Insurance

The Citys dental plan is a PPO plan providing eligible employees with in network or out of network options. You are entitled to two (2) preventive care treatments per calendar year (6 months apart). There is a $1,500 lifetime maximum for Orthodontia (children up to age 19). Premiums will depend on which tier you choose.

EyeMed Vision Care - Vision Insurance

The Citys vision plan allows eligible employees to stay in network or go out of network. Your co-pays will vary depending on the network you use. You are entitled to an exam, frames and lenses once every 12 months.

Cigna Life - Life, Voluntary Life, Dependent Life Insurance

The City offers eligible employees a basic term life insurance benefit equal to their annual salary up to a $75,000 maximum at no charge. You can purchase additional voluntary life insurance for yourself and your dependents.

Cigna - Short Term Disability

The City provides short term disability coverage to all eligible employees at no cost to the employee. This coverage is used in the event of an accident or illness outside of work. The plan pays 66.67% of your weekly salary up to a maximum of $1,000. Benefits begin on the 31st day of your disability. The City offers a buy-up to the Short Term Disability Benefit with a 7 day wait period.

E-Flex - Flexible Spending Account

A flexible spending account helps you pay out-of-pocket medical, dental, eye care, daycare and other expenses, with tax deferred money deducted from your paycheck each payroll. The maximum annual election is $2,500.00. Over-the-counter medications must be accompanied by a doctors prescription although other medical supplies will still be eligible for reimbursement. This is a voluntary benefit.

Trustmark- Supplemental Polices

Trustmark Insurance Company offers voluntary supplemental Critical Illness/Cancer, Accident and Universal Life policies which are paid for by the employee.

LifeLock Benefit Solutions

Protect your personal information and defend against attacks with 24/7, proactive identity theft protection from LifeLock. This is an employee paid voluntary program.

ICMA-RC - Deferred Compensation Plans

The City offers eligible employees the opportunity to enroll in a deferred retirement plan. The money that is deducted from your paycheck each payroll is put into this account and is tax deferred at the end of the year. One-on-one meetings with each company are held quarterly so employees can speak with the representative confidentially on preparing for their retirement. This is a voluntary program.

Florida Retirement System - FRS

Eligible employees are enrolled in the Florida Retirement System with an 8 year vesting period. Employees contribute 3% of their gross earnings per payroll which is subject to change with the IRS.

Cigna - Employee Assistance Program

The City offers this program to all employees. This is a confidential counseling program for employees and their families. The City pays for 3 visits and if you choose to continue, you would use the specialist co-pay on your insurance plan. Counseling can include stress, alcoholism, family problems, marriage difficulties, financial trouble, depression, work/life and more.

VPI - Veterinary Pet Insurance

The City offers Pet Insurance as a voluntary benefit. This benefit is not payroll deducted.

Florida Prepaid College Board

Employees are eligible to enroll in college savings programs as well as 529 plans.

Educational Assistance Program

Employees are eligible for job-related or degree required educational assistance reimbursement up to $2,500 per fiscal year (subject to the availability of funds).

Paid Holidays

The City observes 13 paid holidays per year.

Sick Leave and Annual Leave

Full time employees accrue eight (8) hours per month starting on the first day of employment. Accruals and usage will appear on your pay stub each payroll. Full time employees accrue annual leave (vacation) bi-weekly, based on years of service.

Sick Leave Incentive

Employees receive an incentive of up to four (4) days per calendar year for every 250 hours remaining in their sick leave bank. Sick leave incentive days cannot be carried over to the next year.

Personal Leave

Employees are eligible for a maximum of two (2) personal leave days per calendar year when they have accrued 96 or sick more hours. This leave is approved by the department director through the department leave approval process.

Bereavement Leave

Employees are entitled to five (5) days of bereavement leave in the event of the death of an immediate family member. Employees should check the personnel policy or union contracts, whichever is applicable, for the definition of an "immediate family member".

Employer City of North Port

Address 4970 City Hall Blvd

North Port, Florida, 34286

Phone (941) 429-7200

Website http://www.northportfl.gov