About the Role The Manufacturing Quality Technician is responsible for supporting manufacturing operations. They identify and elevate quality issues observed on the manufacturing floor. The MQ Technician will focus daily on auditing processes, root cause investigations and documenting non-conformance issues.What You'll Do Perform Daily Audits for Quality and ComplianceMonitor all production areas for customer requirements, proper SOP, tool compliance and other process & quality issuesPrimary focus is in Server Build areaReport feedback of any quality or compliant issues to quality engineersEnsure all tools and resources are in working orderSupport root cause analysis of any quality or compliant issuesCommunicate with Manufacturing Engineering Team or Training Team if additional tools, resources, or training is required for the production teamMonitor Quality of OutputIdentify potential issues and drive preventive actions on a real-time basisEnsure corrective actions affecting quality are completed on a timely basisPerform pilot build inspection for each new product SKUCreate specific SKU audit checklists based on known issues from vendor or customer feedback, or ZT investigationsInvestigate and document causes of vendor non-conformance issues in the Quality Incident Report DatabaseIssue Resolution – manage/escalate issues impacting quality and communicate to In-Process Quality Control inspectors, leads and Supervisor / managersCreate time-sensitive quality alerts for process gaps, inspections, and reworksOpen Quality Incidents (QI) for supplier quality issues reported during manufacturingWhat You Bring High School diploma or higher2-4+ years of relevant work experienceExcellent verbal and written communication and interpersonal skillsAbility to prioritize workload and multi-taskAttention to details with high focus on Quality and Process / Product ImprovementPossess a high level of integrity and strong work ethicAbility to drive improvement effortsAbility to communicate issues verbally and in writing to all levels of employeesAbility to speak Spanish, preferred but not requiredUnderstanding of ESD Compliance preferredExperience with Microsoft Office tools (Outlook, Excel, and Word) preferredBenefits Competitive base salaryPerformance-based annual bonus eligibility401(k) retirement savings planTuition reimbursement for eligible education programsComprehensive medical, dental, and vision coverage with access to leading providersMental health resources and employee wellness support programsCompany-paid life and disability insurancePaid time off (PTO) and company-paid holidaysParental leave and family care support programsStructured training programs and on-the-job learning opportunitiesMatching gifts and volunteer programs to support causes you care aboutEqual Opportunity Employer ZT Group Int'l. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ZT Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.#J-18808-Ljbffr