Mgr Executive Office Operations

MultiCare Health System

Tacoma, WA

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JOB DETAILS

JOB TYPE

Full-time, Employee

SKILLS

Administrative Management, Administrative Skills, Auditing, Business Administration, Calendar Management, Career Development, Coaching, Communication Skills, Communications Protocols, Executive Assistant Skills , Fellowship, Follow Through, Leadership, Lean Manufacturing, Multitasking, Office Management, Onboarding, Operations, Operations Management, Organizational Skills, Patient Care, People Management, Performance Metrics, Process Improvement, Process Modeling, Project Management Professional (PMP), Project/Program Management, Team Lead/Manager, Tuition Fees

LOCATION

Tacoma, WA

POSTED

30+ days ago

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 1.0, Shift: Day, Schedule: Mon-Fri

This is an in-person role in Tacoma, WA, and will be in the office 5 days a week.

Candidates must be currently based in the area to be considered.

Position Summary
The Executive Office Operations Manager is responsible for the streamlining and elevating daily operations, systems, and standards that support the Corporate Executive Office and Executive Administrative Services. The role ensures that executive workflows, communications, calendaring, and administrative processes are efficient, consistent, and aligned with department and/or organizational priorities. This leader oversees Executive Assistants (EAs), manages and drives continuous process improvement in the enterprise wide executive administrative services. This role strengthens the effectiveness, consistency, and operational rhythm of the Executive Corporate Office by ensuring seamless coordination, high quality administrative support, and disciplined follow through on department priorities. This role partners closely with the Chief of Staff and President's Executive Assistant, and the broader administrative team to create a well run, well supported corporate executive environment.

Essential Functions

System Executive Office Leadership & Operations
Provide daytoday operational leadership for the System Executive Office in partnership with the Chief of Staff, ensuring highquality executive support, efficient workflows, and alignment with organizational priorities.

Executive Administrative Team Management
Lead, coach, and develop the Executive Assistant team by setting clear performance expectations, aligning workloads, strengthening communication, and ensuring consistent, highquality administrative support across executives.

Executive Calendar, Planning, & Executive Office Business Rhythm Oversight
Maintain oversight of executive and corporate calendars, conduct regular calendar audits, coordinate executive scheduling and briefings, and ensure effective planning and followthrough on annual business rhythms, priorities, and commitments.

Standards, Systems, & Administrative Excellence
Establish and enforce enterprisewide standards for executive support, communication protocols, and administrative excellence, ensuring consistency, accuracy, and reliability across executive operations.

Enterprise Executive Administrative Services Development
Design and lead a structured, best in class system executive administrative services function, including executive onboarding processes, service models, tools, templates, and enterprise coordination.

Requirements

10+ years supporting C suite executives

At least 5+ years supervisory experience

3+ years of performance metrics, process improvement or lean techniques experience

Bachelor's degree required, MBA preferred

PMP certification preferred

Proven experience in executive and corporate office operations, administrative leadership, or Chief of Staff-adjacent roles.

Very strong organizational, communication, and project management skills.

Demonstrated ability to lead administrative teams and implement standardized processes.

High level of discretion, judgment, and professionalism.

Ability to manage multiple priorities in a fastpaced, highvisibility environment.

Why MultiCare?

Rooted in the local community - Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years

Growth and education - Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future

Well-being and support - Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life

Living our values - Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other

Belonging for all - Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where every voice is valued

Pacific Northwest lifestyle - Work and live where natural beauty, adventure and strong community connections are part of everyday life

Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $100,547.00 - $144,685.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.

MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V

About the Company

MultiCare Health System

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