Mgr, Lead Production

Lead Production Manager

Reports to:VP, Event Production Services

Employee Type: Fulltime

Location: Remote

FLSA Status: Exempt

Updated: 5.19.26

WHO WE ARE

At AVI-SPL, we pride ourselves on our superior customer service, passion for excellence, spirit of teamwork, and the focus on continued innovation. Our employees are the people who enable us to deliver on those values every business day. That’s why we’re always on the lookout for talented, ambitious people who can make a substantial contribution to our team of smart, down-to-earth, hardworking professionals.

We offer lots of room for growth! We support each other and value the importance of collaboration and intellectual curiosity across all our teams. You'll have daily opportunities to develop your individual skills, become an expert in the dynamic event production and corporate video industry, and be part of an innovative organization.

We offer a competitive package and a balanced work-life culture. We love what we do and hope you do too - come join us!

WHAT YOU WILL DO

As the Lead Production Manager, you are the strategic lead for production services, bridging the gap between initial client discovery and onsite execution. You will act as the primary designer for complex live, hybrid, and virtual events, while overseeing onsite production teams for key strategic accounts.

This role is responsible for:

• overseeing the day-to-day operations, coordination, and execution of all client events;
• partnering with the client, AVI-SPL sales, and supporting teams to collaborate on event support needs;
• developing production solution framework ensuring a high quality and engaging end-user experience;
• managing and mentoring the production management team to ensure they have the skillset to perform their roles effectively; and
• providing direct event coordination support for assigned events as needed.

DAY TO DAY RESPONSIBILITIES

Team Management

• Oversee the onsite team responsible for providing high-quality and customized live event experiences through professional quality video, audio, lighting, and presentation to allow the client and external partners to connect and communicate their message in a distinct and technologically innovative way to colleagues and customers alike.  
• Serve as the first-tier escalation point of contact for all service needs with the client team.
• Implement training program to develop personnel and ensure they have the skillset and knowledge to effectively perform their roles and provide recommendations and opportunities for advancing capabilities.
• Assess current processes and personal performance and hold review with personnel inclusive of corrective measures as necessary.
• Ensure maximum utilization of internal employees and resources.
• Partner with appropriate AVI-SPL colleagues for the hiring, onboarding (and offboarding when appropriate), and orientation of all new personnel.

Production Management

• Collaborate with the Event Production Services team on technical broadcast approach and design of productions.
• Translate high-level client visions into detailed technical and operational scopes.
• Lead the drafting of technical proposals and RFx responses, identifying requirements and risks to ensure competitive and accurate project bidding.
• Manage and maintain the production schedule including staff and resource allocations.
• Conduct weekly production meetings to assess project progress and identify issues, provide guidance, and ensure coverage of all upcoming events.
• Perform post-mortems of events to analyze what went right, what went wrong, and make recommendations for future improvements.
• Oversee monthly budget for all event production ad hoc costs and communicate with client stakeholders on operational costs.

Production Coordination

• Meet with requestors to plan and review event needs and provide recommendations on production enhancements to execute on event vision.
• Coordinate the technical production needs for all events and ensure requirements are in full compliance with established policies and procedures.
• Facilitate equipment rental and other supplemental production requirements.
• Manage all aspects of day of event support including the coordination of all event resources.
• Assist with presenter preparation including direction, facilitating rehearsal and other pre-event needs.
• Oversee postproduction needs including basic editing and delivery of recordings.
• Organize event metrics and feedback and provide recommendations on areas for improvement.
• Serve as requestor’s main point of contact from initial exploratory call through live day.
• Fill in necessary production crew positions as needed.

DAY TO DAY

WHAT WE’RE LOOKING FOR

Must-have skills & job qualifications

• 7+ years of experience in live event production, event coordination, broadcast, audio/visual, and video production, or other similar field.
• 3+ years of experience in:
• leading, mentoring, and developing teams
• onsite, virtual, and hybrid live events
• database and scheduling management
• coordinating logistics with multiple entities or vendors
• Strong technical knowledge of traditional event production, broadcast, and digital equipment.
• Ability to maintain composure and a positive attitude during high pressure situations.
• Ability to communicate challenging aspects to clients while maintaining a high level of confidence and leadership.
• Track record of being organized, detail-oriented, flexible, and working well in a team atmosphere, as well as having the capability to work well individually, is essential.
• Strong work ethic, self-direction, self-motivation, patience, persistence, and perspective.
• Excellent collaboration and customer relationship skills with the understanding of the importance of white glove service.
• Consistent proactive preparation and timely responses to multiple channels of communication.
• Ability to collect and analyze metrics, extract trending data, and provide continuous improvement recommendations.

Nice-to-have skills

• Knowledgeable in the operations and technical execution of video production, audio-visual technology, and event space facilities.
• Experience in various production roles including but not limited to technical directing, audio mixing, camera operation, and editing.
• College degree in video production, broadcasting, communications, or similar field.

WHY YOU’LL LIKE WORKING HERE

• Enjoyable company culture
• Medical benefits, including vision and dental
• PTO days (vacation, sick days, and personal days) and paid holidays
• 5 Employee Resource Groups (ERGs)
• Training and professional development opportunities

This pay range represents the base salary for this position. Actual compensation within the range will depend on a variety of factors including but not limited to experience, skills, and location.