Mgr of Oper and Analytics

Oversee the day-to-day operations of a fast-growing division of our company. You’ll work across departments to support the brand’s growth trajectory.

About our company: now 100% employee owned with a successful 80-year history, Littleton Coin Company is one of the largest direct response companies in the nation to sell coins, paper money and supplies to enthusiastic collectors. We are also one of the largest employers in Northern New Hampshire. We offer competitive pay and great benefits, including a 401(k) plan with up to 6% match, Employee Stock Ownership Plan, onsite wellness programs and a friendly, pleasant work environment. Position is located at company headquarters in Littleton, NH.

As a hands-on leader, you’ll own and scale the operational engine of a fast-growing eCommerce division, ensuring inventory management, demand planning, pricing, product setup, systems support, data analytics and reporting, and live selling operations. Primary responsibilities include:

• Overseeing inventory management processes, ensuring optimal stock levels across sales channels (Shopify, eBay, Amazon, WhatNot, etc)
• Leading or executing demand planning and transferring activities to align inventory with sales forecasts and promotional plans
• Monitoring inventory health and recommend action plans
• Execute pricing strategy across all channels, balancing competitiveness, margin and market dynamics
• Act as operational owner of division’s tech stack, driving improvements in systems, workflows and scalability
• Drive cross-functional execution across Marketing, Coin Buying, Fulfillment, Assembly, IT and Finance – ensuring alignment and accountability across initiatives
• Serving as project management lead, driving disciplined timelines & accountability
• Set up new products and maintain SKU integrity across all systems
• Build & maintain dashboards and reports to provide visibility into appropriate metrics
• Partner with Group Manager to analyze live selling performance, channel mix and sales trends
• Coach & lead a multiple-member team focused on execution, accountability and continuous improvement

Qualified applicant will have:

• Bachelor’s degree or equivalent
• Minimum of 5-7 years experience in operations, supply chain, inventory management, e-commerce operations or related field
• 2+ years direct management experience
• Experience in high-growth or entrepreneurial business environment preferred
• Demonstrated experience managing projects with multiple stakeholders
• Familiarity with pricing strategy and demand planning concepts
• Strong analytical and project management skills
• Advanced proficiency in Excel
• Strong interpersonal and communication skills