Mgr, Program Compliance- Disability Services (2026-49749)

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When you join the UMass Chan Medical School team, you join us in advancing together to improve the health and well-being of our diverse communities throughout Massachusetts and across the US and the world. Together, we lead in education, research, health care delivery, and public service. Your life's work is more than a career. It's an expression of your passion, intellect, skill, and drive. UMass Chan"s commitment to excellence, innovation, competitive benefits, and work-life integration will allow you to build a professionally rewarding career as we work together to better or improve the health of people around the globe.

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Mgr, Program Compliance- Disability Services

Job Number: 2026-49749

Category: Management

Location: Westborough, MA

Shift: Day

Exempt/Non-Exempt: Exempt

Business Unit: ForHealth Consulting

Department: ForHealth Consulting - Disability Services - W401800

Job Type: Full-Time

Num. Openings: 1

Post Date: April 28, 2026

Work Location: 100% Remote

Salary Minimum: USD $80,000.00/Yr.

Salary Maximum: USD $110,000.00/Yr.

Under the direction of the Director of Quality, Disability Evaluation Services (DES) and in collaboration with other senior and executive staff, the Program Compliance Manager is responsible for assuring that disability determinations conducted within DES are compliant with state and federal regulations, and interagency agreements. In addition, this position may assist in RFP research, proposal response and in some instances, act as a funded contributor (staff assignment) in new business projects awarded.

• Develop criteria and methodologies consistent with program goals to evaluate the accuracy of the process and outcome of disability determinations.
• Monitors data collection, reporting and trending activities relating to program compliance activities.
• Facilitates the Quality Assurance Team with the development of quality improvement initiatives and their overall effectiveness in accordance with the DES mission and all regulatory requirements.
• On an ongoing basis, conducts random sample assessments of disability determinations, targeting general areas of improvement and the accuracy and quality of reviews conducted by disability review staff.
• On an ongoing basis collaborates with appropriate DES staff to assist in the development and presentation of training initiatives designed to improve accuracy and quality of the review process.
• Prepares reports to the agencies regarding quality assessment.
• Provides expert content material toward RFP deliverables
• Research and draft agency procedural standards in accordance with relevant State and Federal regulations
• Performs other duties as assigned/needed

REQUIRED QUALIFICATIONS:

• Bachelor"s Degree or in Health0related field or equivalent
• 3-5 related professional experience; experience in health-related setting
• Provide leadership in a dynamic team environment.
• Demonstrated commitment to and experience with modern technological tools and systems
• Experience with case review in the context of applying regulations

Preferred Qualifications:

Master"s Degree in health-related field or equivalent

Regulatory experience with social security disability determination process

Posting Disclaimer:

This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution.

In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams.

Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role.

In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.

UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

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