AS 9100, Capability Maturity Model (CMM), Career Counseling, Coaching, Communication Skills, Continuous Improvement, Corrective Action, Customer Relations, Customer Satisfaction, Documentation, Establish Priorities, External Audit, Federal Aviation Administration (FAA), Functional Programming Languages, Internal Audit, Laboratory Operations, Leadership, Maintain Compliance, Mentoring, Needs Assessment, Operational Support, Performance Metrics, Problem Solving Skills, Process Capability, Process Improvement, Production Support, Purchasing/Procurement, Quality Assurance, Quality Management, Quality Metrics, Receiving Inspection, Regulatory Compliance, Root Cause Analysis, SAP, Team Building, Team Lead/Manager, Technical Leadership, Testing, Time Management, Vendor/Supplier Evaluation
Join Rockmart Fuel Containment in our quest to innovate and redefine fuel containment solutions. The Quality Manager is responsible for leading, developing, and managing the Quality Assurance team while serving as the primary quality point of contact for customers. This role ensures effective execution of quality assurance activities across production, receiving, supplier quality, laboratory, and MRO operations. The Quality Manager provides technical leadership, drives continuous improvement, ensures compliance with regulatory and customer requirements, and represents the organization professionally in all customer quality interactions. Must be U.S Persons.
Leadership & Team Management
- Directly manage and develop Quality Assurance team, providing coaching, mentoring, performance feedback, and career development support.
- Assign and prioritize workload to ensure timely completion of quality activities across programs and functional areas.
- Foster a strong quality culture focused on accountability, problem-solving, and continuous improvement.
- Identify training needs and ensure cross-training to build team capability and flexibility.
Customer Interface & Program Support
- Serve as the primary quality point of contact for customers, including supplier quality representatives and customer auditors.
- Lead customer communications related to quality performance, nonconformances, corrective actions, and continuous improvement initiatives.
- Represent the organization during customer audits, meetings, and program reviews with a high level of professionalism and technical competence.
- Ensure customer-specific requirements are understood, communicated, and effectively implemented by the Quality team.
Quality Assurance & Compliance
- Ensure compliance with AS9100/AS9110/AS9120, FAA, and customer-specific quality requirements.
- Oversee nonconformance management, root cause analysis, and corrective action processes, ensuring timely and effective closure.
- Review and approve First Article Inspections (FAIs), deviation requests, and other quality documentation as required.
- Support internal and external audits and ensure corrective actions are implemented and sustained.
Supplier Quality & Development Oversight
- Provide oversight and direction for supplier quality activities, including issue resolution, corrective actions, and supplier development.
- Collaborate with Procurement and Engineering to address supplier performance issues and drive improvements.
- Ensure consistent supplier quality communication and escalation when necessary.
Operational & Functional Support
- Provide leadership oversight for quality support to production, receiving inspection, laboratory, and MRO operations.
- Ensure effective use of inspection resources, including CMM and testing capabilities.
- Support quality activities related to repair stations, delegated inspection authority, and regulatory compliance, as applicable.
Systems, Metrics & Continuous Improvement
- Oversee quality systems and tools, including SAP quality modules and reporting.
- Establish, monitor, and communicate key quality metrics and performance indicators.
- Lead continuous improvement initiatives to reduce defects, improve process capability, and enhance customer satisfaction.
- Promote workplace organization and efficiency through adherence to 5S principles.
The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledH
HEICO Corporation
HEICO Corporation is a successful and growing technology-driven aerospace, industrial, defense and electronics company. For more than 60 years, HEICO has thrived by providing customers with innovative and cost-saving products and services.
HEICO's products are found on large commercial aircraft, regional, business and military aircraft, as well as on a large variety of industrial turbines, targeting systems, missiles and electro-optical devices.
HEICO Corporation is a New York Stock Exchange listed company (NYSE: HEI and HEI.A) and has also been ranked as one of the 100 "World's Most Innovative Growth Companies", 100 "Best Small Companies" and 200 "Hot Shot Stocks" by Forbes over the past decade. With headquarters in Hollywood, Florida, and multiple locations around the world - HEICO provides over 1 million square feet of design, manufacturing, repair, overhaul, distribution, sales and support capabilities.
HEICO Corporation operates in two segments, the Flight Support group and the Electronic Technologies group. The Flight Support group designs, engineers, manufactures, repairs, distributes and overhauls FAA-approved parts that extend over the entire aircraft, from the engines all the way to hydraulic, pneumatic, electromechanical, avionic, structures, wheels and brakes and even interiors.
The Electronic Technologies group produces electrical and electro-optical systems and components serving niche segments of the aerospace, defense, communications, and computer industries. The Electronic Technologies group is a worldwide leader in the design, manufacture and sale of electrically and electro-optical engineered products used in the aerospace, defense, space, and electronics industries.
By combining state-of-the-art technologies, a team of highly skilled Team Members and an indisputable commitment to quality, both segments have constantly delivered invaluable solutions to customers over the years, helping to position them as leaders within their industries.