Associates may specialize as a COM (Change of Occupancy Maintenance) or resident service request associate or may be utilized to respond to multiple types of work orders. Associates may not be able to independently troubleshoot and problem solve more complex residential maintenance issues. Primary responsibility is to perform maintenance functions in the community, including rental units, office buildings, residential areas, grounds and parking lots. Perform general maintenance and repairof building structures and associated mechanical, electrical, plumbing, sanitary systems and equipment. Ensure that all service is performed safely and results in favorable customer feedback which is documented by favorable customer service survey results.
Why Hickam Communities?
At Hickam Communities, we turn housing into homes. We recognize that our team members are responsible for our growth and success, and we challenge them to constantly be their best in our fast-paced workplace. We value results, teamwork, innovation, and mutual respect. Come join our team and be part of a nationally recognized leader in property management and development, where we view ourselves as trailblazers as we tackle the challenges ahead.
Our Benefits:
Generous time off policies (including 11 paid holidays, generous Accrued Time Off increasing with years of service, paid sick time, annual day of service, and floating holiday)
401(k) plan with a company match
Various comprehensive Medical, Dental, & Vision plan options for you and your family
Flexible Spending Account and Dependent Care Flexible Spending Account
Long Term Disability, Basic Term Life and AD&D, optional supplemental life insurance
Tuition Reimbursement program and continuous training and development opportunities
Wellness program (group challenges, seminars, gym membership reimbursement)
Employee Assistance Program
Primary Responsibilities:
Respond to service calls, complete COM work and other property maintenance requirements including, but are not liminted to cleaning, painting, interior/exterior decorating and maintenance, lawn maintenance, debris removal, plumbing, electrical work, smoke detector maintenance, repair or replacement of lights, roof repairs, heating/air systems maintenance, appliance repairs, etc.
Maybe required to respond to and complete on-call after hour emergency and urgent repairs.
Update work order status including time, materials and notes on mobile devices provided in an accurate and timely manner. Completes and submits all required paperwork in an accurate and timely manner. Keeps supervisor well-informed of activities, results of efforts, problems identified/potential problems, etc.; recommends corrective actions to supervisor.
Maintain vehicle and vehicle inventory as prescribed.
Job Requirements:
High School Diploma or GED preferred
Ability to plan, organize and prioritize work, work to deadlines using sound judgment
Ability to adapt successfully to changing situations and environments, managing multiple assignments and tasks and work under pressure
Ability to utilize a mobile device including applications, email, and internet
Ability to utilize and maintain specialty equipment
Must have a current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy
Numbers & Facts
Location
Honolulu, HI
Skills
Accidental Death and Dismemberment (AD&D)unmatched
Corrective Actionunmatched
Customer Support/Serviceunmatched
Customer/Client Researchunmatched
Driver's Licenseunmatched
Electricityunmatched
Employee Assistance Planunmatched
Equipment Maintenance/Repairunmatched
Establish Prioritiesunmatched
Fire Alarmunmatched
Groundskeepingunmatched
High School Diplomaunmatched
Identify Issuesunmatched
Life Insuranceunmatched
Maintenance - Appliancesunmatched
Maintenance - Electricalunmatched
Maintenance - HVACunmatched
Maintenance - Plumbingunmatched
Maintenance Servicesunmatched
Market Surveysunmatched
Mobile Applicationsunmatched
Mobile Devicesunmatched
On Callunmatched
Painting (Facilities and Maintenance)unmatched
Plumbingunmatched
Problem Solving Skillsunmatched
Property Maintenanceunmatched
Property Managementunmatched
Property Rentalsunmatched
Real Estate Developmentunmatched
Reimbursementunmatched
Roofingunmatched
Seminarsunmatched
Systems Maintenanceunmatched
Team Playerunmatched
Telephone Skillsunmatched
Time Managementunmatched
Vision Planunmatched
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