Job Description:
$17.00/hour
Scope of Position
· To provide data entry, outreach and administrative support to program staff
Essential Functions
· Perform filing and file audits
· Perform timely and accurate data entry
· Assist with tracking and reporting program data and maintaining spreadsheets
· Contact customers to schedule meetings, testing, etc., provide reminders and follow up on customer employment status
· Document all customer contacts and services provided
· Assist program staff with onsite events and activities
· Organize and update training provider information
· Create and update flyers and other promotional materials
· Work confidently with technology and leverage tools such as AI applications and other software solutions for document and workflow creation and revision
· Other duties as assigned
Education and Experience Requirements
· Experience in answering and making phone calls in a courteous, efficient manner
· Good interpersonal skills
· Must be computer literate and possess a working knowledge of Microsoft Office
· Typing skills preferred
· High School Diploma or GED required
EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.