Miami-Dade Fire Rescue Operations Staff Scheduler

Minimum Qualifications

High school diploma or GED. Four years of experience in resolving customer service issues or handling high volume of complaints. Must be able to work a permanent or rotating shift schedule to include nights, weekends, and holidays. Completion of college coursework may substitute for the required work experience on a year-for-year basis.

Preferences

Experience with scheduling software is preferred.

Experience with database systems and database entry is desired.

Recruitment Notes

This position involves work in a fast-paced, time-sensitive environment and includes managing multiple priorities. The role regularly interacts with operations staff and leadership and involves clear, professional communication and collaboration in support of day-to-day operations and organizational needs.