Provides hardwaresoftware support of revenue cycle computing systems in the following areas:
• Application development • Maintenance • Operating systems • Computer • Operations • Telecommunications • Field engineering • Systems control
• Install, modify, monitor basic routine and advanced computer systems and programs.
• Design new basic routine and advanced computer systems and/or programs.
• Detailed knowledge of revenue cycle systems, scheduling, registration, billing, and collection workflows.
The ideal candidate will have:
• Experience working with cloud storage, including storage tiers, performance, backup, restore, authentication, immutability, security, IP restrictions, auditing, versioning, and on-site integration.
• Experience with the configuration of Microsoft SAS offerings, including Microsoft Fabric, Power BI, and Copilot.
• Experience working with Azure subscriptions, including resource groups, permissions, costing, and security.
• Experience partnering with IT Security team and implementing security hardening for cloud offerings using Microsoft Sentinel, Defender for Cloud, Defender for Endpoint, Microsoft Secure Score recommendations, and CIS Benchmarks.
• Experience implementing and managing secure identity solutions using Azure Active Directory, Entra ID, including authentication, auditing, Conditional Access, Multi-Factor Authentication (MFA), RBAC, PIM, Entra IDS, MAML configurations, identity federation, and access control models.
• Experience with connectivity between on-prem resources and cloud resources, including private endpoints, express route, VNets, Firewalls, DNS integration, and network segmentation.
• Experience with Microsoft 365 security features and best practices, including managing security policies, compliance, and eDiscovery services. Data governance using MS Purview. Configuring permissions, data loss prevention policies, threat detection, Retention, Disposition, Sensitivity Labels, and audit logs. Ensure the overall security of the Microsoft 365 tenant.
• Experience configuring and supporting virtual servers in Microsoft Azure, including Azure Policy, Azure Arc, and Desired State Configuration (DSC).
• Experience leveraging PowerShell and other automation tools to streamline management tasks, automate deployments, and ensure secure, efficient operation of the Microsoft 365 environment.
• Experience designing, configuring, supporting, optimizing Microsoft 365 products, including AD Connect, Entra ID, Exchange, Teams, SharePoint, OneDrive, O365 Apps, and Enterprise Apps in a security-focused environment.
Excellent communication skills, both oral and written, including the ability to easily convey concepts to peers, managers, and customers.
Strong analytical, problem-solving, and communication skills.
Demonstrated interpersonal skills to build and maintain constructive relationships among customers and peers.
Proven ability to work independently or under only general direction.
Excellent dependability and work ethic in a team environment.
Ability to manage multiple projects and initiatives in a fast-paced environment.
Performs duties of considerable complexity in support of computing systems.
Demonstrates overall responsibility for hardwaresoftware installation and maintenance, system performance, and problem resolution.
Analyzes future needs and makes recommendations.
Provides high-level expertise and technical direction for systems hardwaresoftware support services.
Supports both internal and external customers.
In addition to the above job responsibilities, other duties may be assigned.
MINIMUM REQUIREMENTS
Education: Bachelors degree required.
Experience: 5 years relevant experience. Relevant experience may be considered in lieu of a degree.
Licensure: None required.
PHYSICAL DEMANDS
This is primarily a sedentary job involving extensive use of desktop computers. The job occasionally requires traveling some distance to attend meetings and programs.
The starting base rate for this role is $44.78 hourly. Individual compensation will be determined by the selected candidates qualifications, previous work experience, and/or education.
Job Profile J2223 - Software Engineering and Development Professional 3 NEC Career Stream and Level Professional-P3
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