Microsoft Copilot Agent

Automation & Backend actions

§ Power Apps / Dataverse ->data storage and app integration

§ Power Fx basics ->logic expressions used in agents

o Copilot studio fundamentals

§ Topic, triggers, and conversation nodes

§ Agent flows vs skills (when to use each)

§ Adaptive cards for UI interactions

• Generative AI & LLM skills (Critical Differentiator)

o Understanding of LLM - driven agents

§ Prompt Design and grounding

§ Context management (multi-turn conversations)

§ Retrieval-based answers using enterprise data

o Prompt Engineering

§ Writing clear instructions for agents

§ Controlling tone, style, and output consistency

• Integration & API skills (Enterprise scale enabler)

o APIs and connection integration

§ Rest APIs

§ Custom connectors

§ Integration with internal platforms (e.g. MuleSoft, starburst in your ecosystem)

§ MS graphs

§ Azure Open AI/ AI services

§ MS 365 Integrations

• Pro-Code extension skills

o Programming languages

§ .NET/JavaScript/Python for building custom skills

§ Agent "skills" Development

• Build reusable backend capabilities (multi-step logic)
• Handle complex workflows (e.g. Booking, provisioning)

o YAML/Devops-style agent authoring

§ Define agents via configuration (lac -style) § Use tools for validation and automation

• Conversational and UX design skills

o Conversation Design

§ Writing natural, user-friendly dialogue

§ Handling ambiguity & fallback scenarios

o User journey thinking

§ Intent ->task completion ->escalation § Designing frictionless experiences

• Data & Governance skills (Critical in Banking context)

o Data grounding & governance § Connecting agents to enterprise knowledge sources

§ Ensuring correct data retrieval and accuracy

o Security and Compliance awareness

§ Entra ID (authentication)

§ Role-based access, data policies

• Automation and orchestration thinking

o Workflow orchestration

§ Multi-step business processes

§ Event-driven automation

o Multi-Agent patterns(advanced)

§ Agent coordinating tasks across systems

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Ins urance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $110,000- $120,000 a year