Microsoft Dynamics 365 Commerce Consultant

Pay Rate: $64 per hour

Work Mode: Remote

Summary:

• An experienced consultant with expertise in Microsoft Dynamics 365 Commerce, Finance & Operations, and CRM.
• Responsible for designing, implementing, and optimizing end-to-end commerce solutions.
• Comfortable leading client workshops, defining business processes, and collaborating with stakeholders.

Responsibilities:

• Facilitate discovery workshops and requirements gathering sessions.
• Analyze current business processes and define future-state operating models.
• Design end-to-end omnichannel commerce solutions across various domains.
• Develop solution blueprints, process flows, and functional design documents.
• Lead implementation of Dynamics 365 Commerce solutions.
• Configure and support product information management, pricing, promotions, order management, and commerce scale unit.
• Drive omnichannel customer experiences across digital sales channels.
• Act as a trusted advisor to clients and internal stakeholders.
• Present solution recommendations and business value propositions.
• Support project governance, risk management, and executive communications.

Requirements:

• Minimum 10 years of Microsoft Dynamics 365 consulting experience.
• Proven experience with Dynamics 365 Commerce implementations.
• Strong functional consulting experience in Dynamics 365 Finance & Operations.
• Experience working with Dynamics 365 CRM / Customer Engagement applications.
• Hands-on experience integrating Shopify with Dynamics 365 platforms.
• Experience in omnichannel retail and eCommerce implementations.
• Strong client-facing consulting and stakeholder management experience.

Preferred Skills:

• Microsoft Dynamics 365 Certifications.
• Experience with Power BI.
• Experience with Retail and Consumer Goods industries.
• Experience working in global implementations across multiple geographies.
• Experience in Microsoft FastTrack and large transformation programs.