Role: Microsoft Dynamics 365 Functional Business Analyst Location: Remote (client office located in Davis, CA 95618) Duration: 6+ months
Overview: We are looking for a strong Microsoft Dynamics 365 Functional Business Analyst to support a Higher Education digital transformation project. This person will act as the functional bridge between business stakeholders and the technical build team, driving requirements, design, and testing across the Dynamics platform.
Must Have: Microsoft Dynamics 365 Sales, Customer Insights, Power Apps, Dataverse, JIRA, Microsoft Copilot
Key Responsibilities:
Lead discovery and solution design workshops with business stakeholders to define requirements and future state processes
Work across Dynamics 365 Sales, Customer Insights (Data and Journeys), Customer Voice, Power Apps and Dataverse
Support integrations with Canvas LMS and payment systems, including data mapping specifications
Author and refine user stories and acceptance criteria through design, build, and test phases
Partner with client and development teams to evolve data models, process flows, and integration touchpoints
Write test scenarios and scripts tied to acceptance criteria, coordinate UAT with business users, triage defects, and make go or no go calls on functional readiness
Must Have Skills:
Proven experience as a functional BSA on Microsoft Dynamics 365 implementations
Hands on expertise with Dynamics 365 Sales, Customer Insights, Customer Voice, Power Apps and Dataverse
Strong user story writing, acceptance criteria, and UAT coordination experience
Power user of JIRA (must have)
Ability to leverage AI tools such as Microsoft Copilot
Higher Education or public sector project experience is a plus
Numbers & Facts
Location
Davis, CA (Remote)
Skills
Acceptance Testingunmatched
Artificial Intelligence (AI)unmatched
Atlassian JIRAunmatched
Bug Tracking/Defect Managementunmatched
Business Analysisunmatched
Canvasunmatched
Customer/Client Researchunmatched
Data Mappingunmatched
Data Modelingunmatched
Functional Analysisunmatched
Governmentunmatched
Higher Educationunmatched
Learning Management System (LMS)unmatched
Microsoft Dynamicsunmatched
Microsoft Product Familyunmatched
Multiplatform/Cross-Platformunmatched
Process Flowunmatched
Requirements Managementunmatched
Salesunmatched
Team Buildingunmatched
Team Lead/Managerunmatched
Test Designunmatched
Test Plan/Scheduleunmatched
Test Scenariounmatched
Test Scriptsunmatched
Testingunmatched
Voice Applicationsunmatched
Writing Skillsunmatched
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