Interview : Video
Visa : USC, GC
This is hybrid from day-1 ( Local candidates highly preferred )
Description :
Job Description
We are seeking a Microsoft Dynamics CRM Administrator/Developer to lead the technical implementation of Microsoft Dynamics CRM for a well-established financial institution in downtown St. Louis. Reporting to a Manager, you'll serve as system administrator for multiple CRM instances and act as the technical liaison between CRM, integrated applications, and internal business stakeholders.
This is a hands-on architecture and development role for someone who wants full ownership of a CRM environment — from entity design through security, automation, and deployment.
What You'll Do
- Architect, implement, test, and deploy functionality in MS Dynamics CRM following Agile/Scrum methodology
- Build efficient solutions using entities, workflows, PowerApps, and Power Automate
- Create and update entities, workflows, forms/UI, and security profiles based on business requirements
- Design and implement security models that restrict CRM data/entity/form access to privileged users only
- Lead CRM deployment activities, including documentation of the deployment plan and checklist
- Support implementation of automated testing
- Implement best practices for design, planning, and response model development to increase constituent engagement
- Perform business and data analysis to understand the operating model and data characteristics of internal CRM clients
- Partner with the Product Manager to build a successful roadmap for CRM and related integrated applications
What You Need
- Bachelor's degree or commensurate experience
- 5 years of full life-cycle Microsoft D365 Sales, Service, Field Service, and/or Project Service implementation experience, including PowerApps and Power Automate/workflows
- A combination of the following:
- Microsoft Dynamics CRM Customization and Configuration certification (helpful, not required)
- Experience with Outlook integration and queues
- Strong time management, organizational, and follow-up skills
- Ability to work successfully with minimal supervision
- Strong Excel and data manipulation skills
- Experience with information security standards and assessment processes
- US Citizen or lawful permanent resident with 3+ years of US residency (required for this role)