Product Manager - Microsoft Dynamics CRM & Field Service
$75 pr hr on C2C
Candidates with 12-month validity
Houston-TX: Onsite work
Look for Nearby candidates
Must have : Product Manager /Microsoft Dynamics CRM & Field Service
Product Manager - Microsoft Dynamics CRM & Field Service
We are looking for a dynamic and experienced Product Manager to lead the vision, strategy, and delivery of Microsoft Dynamics CRM and Field Service modules. This role requires strong collaboration with cross-functional teams, stakeholder engagement, and a deep understanding of product lifecycle management to drive business value and user satisfaction.
POSITION GENERAL DUTIES AND TASKS :
Key Responsibilities
Own and drive the product vision and roadmap for Dynamics CRM and Field Service, aligning with organizational priorities
Manage and prioritize the product backlog based on business value, customer feedback, and strategic goals
Engage with internal and external stakeholders to gather, analyze, and refine requirements
Collaborate closely with development and QA teams to:
Define clear acceptance criteria
Ensure high-quality delivery aligned with expectations
Monitor product performance, usage, and adoption metrics, and recommend improvements
Lead release planning, including sprint planning and go-live coordination
Facilitate continuous feedback loops to drive product enhancements and innovation
Ensure alignment between business needs and technical implementation
Required Skills & Experience
8+Years of Strong background in IT project/program management, preferably with exposure to:
Microsoft Dynamics CRM
Dynamics 365 Field Service
Excellent communication and stakeholder management skills, with the ability to bridge business and technical teams
Proven ability to manage multiple priorities in a fast-paced, evolving environment
Experience with Agile and Waterfall methodologies
8+Years of Hands-on experience with tools such as:
Azure DevOps
Jira or similar work management tools
Strong analytical and problem-solving abilities
Preferred Qualifications
Experience working on Dynamics 365 implementations or enhancements
Understanding of customer service operations or field service processes
Exposure to product analytics and KPI tracking
Experience in cross-functional and global team environments
Key Competencies
Product ownership and strategic thinking
Stakeholder engagement and communication
Adaptability and prioritization
Collaboration and team-oriented mindset
Continuous improvement and innovation focus