The Microsoft Dynamics Technical Lead, reporting into GTech Enterprise Systems, is accountable for delivering scalable, secure, and standards‑based solutions across Grant Thornton's Microsoft Dynamics CRM ecosystem.
This role serves as the de facto technical authority for all Microsoft Dynamics capabilities, owning the "how and when" of solution design and execution to support standard business as usual operational needs as per the MS Dynamics roadmap demands, as well as Grant Thornton's ERP rollout strategy, and growth through Mergers & Acquisitions (M&A).
You will lead internal and external technical teams to design, configure, integrate, and deploy Dynamics solutions across our expanding global platform, ensuring alignment with enterprise architecture, SDLC standards, and a cloud-first, out-of-the-box implementation approach.
In partnership with Enterprise Architecture, Enterprise Data & Analytics, and M&A teams, this role is responsible for designing repeatable, scalable data migration and integration patterns to onboard acquired firms into the firm's Dynamics-based CRM landscape.
Success in this role requires deep Microsoft Dynamics expertise, strong leadership of distributed technical teams, and the ability to translate business requirements into scalable, supportable enterprise solutions, while maintaining a forward-looking roadmap.
Your day-to-day responsibilities include
Technical Leadership & Delivery
ERP & M&A Enablement
Architecture & Integration
Delivery Governance & Quality
Ensure adherence to GTech SDLC standards, including:
Requirements traceability
Design governance (Design Review Board)
Testing strategy (unit, SIT, regression, UAT)
Release and deployment management
Lead technical teams including developers, integration specialists, data engineers, and system integrators
Manage vendor and system integrator delivery quality and performance
Testing, Releases & Operations
Security & Compliance
Business Partnership
Partner with business stakeholders, product owners, and SMEs to:
Clarify requirements and acceptance criteria
Conduct end-to-end impact assessments
Align to out-of-the-box capabilities before customization
Maintain and execute against a rolling Dynamics capability roadmap
Technical Skills and Qualifications
Bachelor's degree required; advanced degree preferred
12+ years of progressive experience delivering global enterprise Microsoft Dynamics 365 solutions
Proven experience leading full lifecycle implementations (design, build, test, deploy)
Strong knowledge across Dynamics modules, including:
Customer Engagement (Sales, Service, Marketing)
Power Platform (Power Apps, Power Automate, Dataverse)
Hands-on experience with:
Dynamics architecture and customization frameworks
Integrations (APIs, Azure Integration Services, middleware)
Data migration tools and strategies
Security models and role configuration
Strong understanding of:
Enterprise SDLC and release management
Testing methodologies and quality assurance
Agile delivery frameworks (SAFe preferred)
Experience leading global, distributed technical teams
Experience managing system integrators and external vendors
Experience supporting large-scale CRM transformations and M&A integration efforts is a plus
Strong analytical, problem-solving, and decision-making skills
Exceptional communication skills with the ability to translate complex technical concepts to business stakeholders
Ability to influence cross-functional teams and drive alignment across enterprise initiatives
The base salary range for this position is between $187,500 and $359,400. Placement within the pay range is at Grant Thornton's discretion, and it is based on multiple factors, including but not limited to, job -related knowledge/skills, experience, business needs, progression within the role, geographic location, and internal equity. At Grant Thornton, compensation decisions are dependent upon the facts and circumstances of each position and candidate.
At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better.
In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.
In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.
Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets.