As a Retail Area Manager for our Microsoft products, you'll support and coordinate the work of Best Buy's Retail Sales Specialists in stores across a multi-state territory. You'll be responsible for training, developing, coaching and supporting team members in your service area. To help support your team, you'll become an expert on Microsoft products that help customers stay connected and productive.
What you'll do
Coach a team of approximately 25 people across a multi-state territory
Meet key performance indicator (KPI) goals for team and build relationships with Best Buy leaders to support Microsoft training goals
Coordinate and execute meetings with all direct reports on a regular cadence virtually and in person if geography allows
Become a subject matter expert on Microsoft products and train employees, both by request and to upskill underperforming store teams
Tavel overnight approximately once or twice a month, and attend off-site multi-day training twice a year
Support program reporting requirements
Basic qualifications
Must be at least 18 years old
One year of leadership experience
Previous experience in sales, customer service or related field
Ability to work successfully as part of a team
Ability to work a flexible schedule including holidays, nights and weekends
Preferred quali
Numbers & Facts
Location
Madison, Wisconsin
Industry
Retail
Company Size
10,000 employees or more
Year Founded
1966
Website
http://www.bestbuy-jobs.com/
About Company
Energetic teams. Fun atmosphere. Exciting opportunities.
That’s what you’ll find at Best Buy. Care to join us?
You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.
Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.
When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.
So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.
Skills
Cadenceunmatched
Coachingunmatched
Customer Support/Serviceunmatched
Geographyunmatched
Microsoft Product Familyunmatched
Performance Metricsunmatched
Plan Meetingsunmatched
Retailunmatched
Retail Salesunmatched
Salesunmatched
Team Buildingunmatched
Team Playerunmatched
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