ARM (Advanced RISC Machine), Analysis Skills, Application Hosting, Application Integration, Applications Security, Atlassian JIRA, Authentication, Automation, Blueprints, Capacity and Performance Management, Change Control, Cloud Computing, Communication Skills, Continuous Improvement, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Digital Certificates, Document Change Management, Documentation, Editing, Establish Priorities, Firewalls, Health Maintenance, High Availability, ITIL (IT Infrastructure Library), Identify Issues, Incident Management, Incident Response, Infrastructure as a Service (IaaS), Internet Application, Kerberos, Knowledge Base, Load Balancing, Microsoft .NET, Microsoft Active Directory, Microsoft IIS Web Server (Internet Information Services), Microsoft Infrastructure, Microsoft Product Family, Microsoft Windows Azure, Microsoft Windows NT Group Policy, Microsoft Windows Server, Microsoft Windows System Administration, NT LAN Manager (NTLM), Network Architecture/Engineering, Network Routing, Network Security, Operations Security (OPSEC), Organizational Skills, Performance Tuning/Optimization, Problem Solving Skills, Project Lifecycle, REST (Representational State Transfer), Replication and Remote Mirroring, SSL-TLS (Secure Socket Layer - Transport Layer Security), Scripting (Scripting Languages), Security Assertion Markup Language (SAML), Security Auditing, Service Delivery, ServiceNow, Single Sign-On (SSO), Software Patches, Splunk, Standard Operating Procedures (SOP), Subnet, System Center Configuration Manager (SCCM), Systems Administration/Management, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Player, Testing, Time Management, VMS Operating System, VPN (Virtual Private Network), Virtual Machine (VM), Windows PowerShell, Windows Server Update Services (WSUS)