Microsoft Solutions Manager

Elevate is recruiting a Microsoft Solutions Manager to join our high-performing team. We provide consulting, technology, and services to law departments and law firms, offering practical ways to improve efficiency, quality, and business outcomes.

You are driven, smart, flexible, and enjoy a fast-paced, team-oriented environment, where you can succeed and learn while making a dent in the legal universe.

Specifically, the Microsoft Solutions Manager will

• Provide ongoing guidance and mentorship to Microsoft engineers, and ensure team members adhere to workplace standards and strive to achieve career development within Elevate.
• Oversee the operation of Microsoft 365 platforms, including Entra ID, Exchange Online, Teams, and SharePoint. Implement strict governance practices that will support Elevate's business operations.
• Lead the execution of project initiatives from inception through completion.
• Ensure timely and effective delivery of critical projects aligned with established roadmaps and business objectives.
• Coordinate the ongoing development and enhancement of the Microsoft platform and facilitate platform changes that support the growing business operations of Elevate.
• Implement and maintain standard operating procedures to support a structured Microsoft operations.
• Deliver operational metrics for quicker, more effective task execution on Microsoft platforms.
• Strengthen compliance to increase audit readiness and policy adherence.
• Shorten procurement lead times for tools and subscriptions, improving the team's responsiveness to changing business needs.

Experience

• 5+ years in a relevant Microsoft-focused role (e.g., Microsoft Engineer, Enterprise Administrator, Technical Engineer)
• Proven experience managing or administering Microsoft 365 environments, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business.
• Familiarity with hybrid environments and migration projects to Microsoft 365.
• Exposure to change management processes and best practices.
• Experience collaborating with cross-functional teams and stakeholders
• Familiarity with governance frameworks, compliance assurance, and risk management.
• Experience in project or program management for Microsoft-related initiatives.

Skills for Success

• Strong problem-solving and analytical skills.
• Excellent communication (written and verbal) and interpersonal skills.
• Ability to work independently and in remote team settings.
• Collaboration mindset with willingness to share knowledge and mentor team members.
• Organizational skills and ability to manage competing priorities under pressure.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Information Systems, Business Administration, or a related field.