Microsoft System and Identity Administrator

We are seeking a motivated Microsoft System and Identity Administrator to support the administration, security, and day-to-day operations of our enterprise identity and cloud services environment. This role will assist with Microsoft Entra ID (formerly Azure Active Directory), user lifecycle management, authentication services, Microsoft 365 administration, and core Microsoft Azure cloud operations.

A primary responsibility of this position will be supporting identity and access management functions, including the integration and synchronization between Microsoft Entra and Workday. The Associate Engineer will help ensure accurate employee provisioning, role assignments, and account deprovisioning processes throughout the employee lifecycle while supporting security and compliance objectives.

In addition to identity management responsibilities, this role will provide operational support for Microsoft 365 services and Azure cloud platforms, assisting with administration, troubleshooting, monitoring, and continuous improvement initiatives. The Associate Engineer will work closely with senior engineers, security teams, infrastructure teams, and business stakeholders to support a modern cloud-first technology environment.

The ideal candidate possesses foundational knowledge of Microsoft cloud technologies, strong troubleshooting skills, attention to detail, and a desire to develop expertise in identity, cloud infrastructure, and Microsoft 365 administration.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Key Responsibilities

• Identity & Access Management (Primary Focus)
• Support administration and maintenance of Microsoft Entra ID and related identity services.
• Assist with user provisioning, deprovisioning, and role-based access management processes.
• Support synchronization and lifecycle management integrations between Workday and Microsoft Entra.
• Monitor and troubleshoot authentication, federation, single sign-on (SSO), and identity synchronization issues.
• Assist with implementation and support of Multi-Factor Authentication (MFA), Conditional Access, and identity security controls.
• Participate in access reviews, governance initiatives, and identity-related audit activities.
• Create and maintain operational documentation and support procedures.

Secondary Responsibilities

• Microsoft 365 Administration
• Assist with administration and support of Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, and related collaboration tools.
• Support user account administration, licensing, mailbox management, distribution groups, and collaboration services.
• Assist in troubleshooting service issues impacting end users and business operations.
• Monitor Microsoft service health notifications and assist with issue remediation efforts.
• Support Microsoft Intune and endpoint management initiatives as assigned.

Microsoft Azure Administration

• Assist with administration and monitoring of Azure subscriptions, resource groups, and cloud services.
• Support management of Azure virtual machines, storage accounts, networking components, and platform services.
• Monitor Azure resources for availability, performance, and security compliance.
• Assist with implementation of cloud governance, cost management, and operational best practices.
• Support automation and process improvement efforts using PowerShell, Azure Automation, or other Microsoft tools.

General Responsibilities

• Participate in incident response, troubleshooting, and operational support activities.
• Work collaboratively with Infrastructure, Security, HR, and Application teams.
• Support cloud modernization and digital transformation projects.
• Contribute to process documentation, knowledge sharing, and continuous improvement efforts.
• Pursue ongoing technical development through certifications and training.
• Other duties as assigned.