Sign upLog in

Microsoft Workplace Services Lead

The Brixton Group, Inc.

St. Petersburg, FL

Apply
JOB DETAILS
SALARY
$60–$75 Per Hour
SKILLS
Amazon Web Services (AWS), Cloud Computing, Configuration Management, Customer Support/Service, Endpoint Security, GCP (Good Clinical Practices), IP Multimedia System (IMS), Manufacturing Data Management, Metrics, Microsoft Product Family, Microsoft Windows Azure, Microsoft Windows Operating System, Mobile Devices, On Site Support, Operations Processes, Performance Metrics, Risk Management, Service Level Agreement (SLA), Software Patches, System Center Configuration Manager (SCCM)
LOCATION
St. Petersburg, FL
POSTED
27 days ago

Duration: 6+ months contract to hire
Compensation: $60-75/hr W2
Location: St. Petersburg, FL 

Key Responsibilities

  • Own Intune, MECM/SCCM, and MDM services within the IMS Workplace/EUC tower, accountable for service stability, SLA adherence, and operational excellence.
  • Establish and maintain service governance, including KPIs, operational metrics, risk management, and escalation management.
  • Act as the escalation point for complex endpoint-related incidents, problems, and service risks.
  • Provide oversight for device lifecycle services, including provisioning, configuration, patching, software deployment, compliance enforcement, and decommissioning.
  • Ensure standardized delivery models, runbooks, and operational processes are followed across global delivery teams.
  • Drive effective collaboration between Service Desk, Field Services, Security Operations, and Endpoint Engineering teams.

Platform Strategy & Transformation

  • Cloud Platforms: Azure, AWS, OCI, GCP
  • Microsoft Intune
  • Microsoft Endpoint Configuration Manager (MECM/SCCM)
  • Mobile Device Management (MDM)
  • Windows 10 / Windows 11
  • Microsoft Entra ID (Azure AD)
  • Endpoint Security, Compliance, and Conditional Access

About the Company

T

The Brixton Group, Inc.

Resume Resources

Free Resume TemplatesFree Resume Builder