Mid & Sr. Level Voice/Systems Engineer (Dulles, VA)

August Schell

Dulles, VA

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Avaya Software, CCDP - Cisco Certified Design Professional, CCIE - Cisco Certified Internetwork Expert, CCNA - Cisco Certified Network Associate, CCNP - Cisco Certified Network Professional, CCVP - Cisco Certified Voice Professional, Call Center Telephony, Call Centers, Call Routing, Cisco Certifications, Cisco Network Systems, Communication Skills, CompTIA A+, CompTIA Network+, Computer Science, Computer Security, Cryptography, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Digital Certificates, Diversity, Full Scope Polygraph, Government, H.323, Hewlett-Packard Product Family, ITIL (IT Infrastructure Library), Information Technology & Information Systems, Internet Security, Juniper Networks Product Family, Linux Operating System, MCSE - Microsoft Certified Systems Engineer, MGCP (Media Gateway Control Protocol), MPLS (Multi-Protocol Label Switching), Maintain Compliance, Network Architecture/Engineering, PBX (Private Branch eXchange), Policy Development, Procedure Development, Realtime Transport Protocol, Regulatory Compliance, SIP (Session Initiation Protocol), Skype, Software Patches, Systems Administration/Management, Systems Engineering, TCP/IP (Transmission Control Protocol/Internet Protocol), Test Design, VoIP (Voice over IP), Voice Applications

LOCATION

Dulles, VA

POSTED

30+ days ago

We are looking for an experienced Voice Engineer/Systems Engineer to join our technology-based program supporting a key government customer.

Years Experience for Mid-level: 3-10 yrs.
Years Experience for Senior level: 11+ yrs.
Clearance Requirements: Full Scope Poly
Education: Bachelor’s and/or master’s degrees in computer science are preferred.
Location: Dulles, VA
Onsite: 5x/week

Specific skills may include the following:
• Work in an enterprise IT environment with specific tasks related to Voice
• Collaborate with network engineering and other telecom engineers in integration activities involving telephony or call center
• Assist in the design, testing, and deployment of new voice infrastructure
• Support implementation of next-generation voice technologies
• Participate in the system security accreditation process
• Provide certificate management support for secure systems
• Assist with system upgrades, patching, and configuration
• Support new site voice system standups
• Support call center technology deployments, user training, and transition planning
• Contribute to call routing and trunking design within enterprise voice platforms
• Attend meetings with internal teams and clients to gather and understand voice system requirements
• Monitor compliance with established standards, policies, and procedures
• Gain hands-on experience with secure voice devices (e.g., VoIP phones, STEs, Viper) and infrastructure components (e.g., PBXs, encryption devices, call management servers)
• Learn to provide Tier 4 engineering support under supervision
• Learn and support platforms such as Skype for Business, Avaya Communication Manager, and other enterprise call center technologies

Skillsets needed:
• SIP signaling and call flows
• Secure Real-Time Transport Protocol
• SIP
• MGCP
• TCP/IP
• H.323
• MPLS
• DNS
• DHCP
• RTP

Preferred Education, Experience, & Skills:
• Linux
• SIP signaling and call flows
• Secure Real-Time Transport Protocol
• SIP
• TCP/IP
• H.323
• DNS
• DHCP
• RTP

Certifications
• SIP signaling and call flows
• H.323
• Avaya Communications Certification
• Cisco Certified Collaboration Professional
• Cisco Voice certifications
• Juniper certifications
• MCSE certification
• A+ certification
• Network+ certification
• CCNA, CCNP, ITIL, CCIE, HP, CCVP, CCDP, CATE, R&S
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Who we are...   
August Schell proudly offers over three decades of cybersecurity expertise, providing our customers with innovative solutions and engineering agility to tackle their toughest challenges. Our team collaborates as a dynamic force united by a shared vision of driving transformative impact and delivering excellence. We value the diverse perspectives and uniqueness every member contributes, recognizing how each enhances our approach to developing the best solutions for our customers and partners. Our pursuit for excellence is not just a mission – it is the reflection of our dedication to harnessing the power of diversity, knowledge, innovations, and commitment.

All are welcome...
August Schell is a proud Equal Employment Opportunity Employer. We consider all qualified applicants for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.  

About the Company

August Schell

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