Are you passionate about technology and customer service? Do you want to be a part of a dynamic company where you can accelerate your career? We are seeking a dedicated Migration Specialist to join our rapidly expanding Client Experience Team. In this role, you will play a key part in ensuring the successful transition of clients from the legacy platforms to the new systems by providing system configuration support, client training, and ongoing guidance throughout the migration progress.
Collaborative and supportive team environment.
Partial company-paid medical and dental coverage for you and your family.
Fully paid life insurance, short-term, and long-term disability benefits.
401(K) Safe Harbor plan with up to a 4% company match.
Company contributions to Health Savings Accounts (HSAs)
Generous discretionary paid time off package with immediate eligibility.
What You Will Do:
Support the successful transition of clients from the legacy platforms to the new systems.
Perform back-end system configuration and setup to ensure accurate implementation of client requirements.
Conduct client training sessions and provide education on systems functionality, features, and best practices.
Develop a deep understanding of our platform's capabilities to effectively engage clients.