Milieu Specialist 2nd Shift

Position Summary

Essential Duties and Responsibilities

• Lives out the INcompass Healthcare promise by consistently displaying compassion, treating all with dignity, and providing exceptional care for everyone.
• Incorporates the six principles of trauma informed care throughout all aspects of their work.
• Serves as the clinical support resource person to clients/families
• Promotes an environment that supports a fundamental respect for all individuals, that enhances the client's overall experience and provides a safe and respectful person-centered model of care.
• Facilitates interpersonal competencies such as learning adaptive coping, interaction, and relationship skills.
• Promotes a calm milieu by providing individual support to clients/families.
• Actively manage the milieu through interactions with individual clients on a regular/frequent basis.
• Functions as a role model for clients in crisis to show ways to effectively relate to others, to get one's needs met, to enhance/develop social competencies and interpersonal awareness; serves as a resource and point of contact for information, guidance, and support for clients.
• Works in collaboration with staff and the treatment team; communicates in a warm and empathetic manner.
• Ensures a compassionate, high quality, exemplary customer driven and trauma informed culture; validate the client's needs and rights.
• Is mindful of times of increased activity or stress in the milieu to prevent escalation.
• Redirecst unhealthy/risky behaviors on the spot by giving feedback and alternative strategies, de-escalate clients and in emergencies provide appropriate crisis intervention techniques to maintain clients in a least restricting manner.
• Completes all agency documentation according to agency policies and procedures.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Associate degree in social work, psychology, or other mental health related field preferred; High School Diploma with experience will be considered in lieu of a degree.
• Knowledge of and experience with crisis de-escalation, crisis/safety planning, and first aid. 
• Knowledge of integrated care.
• Knowledge of social determinants of health.
• Skills in advocacy, organization, and communication.
• Knowledge of local resources and supports.
• Ability to effectively manage a crisis and link to necessary supports and services.
• ASIST Training
• Handle with Care training
• QPR/Mental Health First Aid.
• Willingness to travel as needed and work with clients, their families and supports in crisis.
• Valid driver’s license and good driving record.

• Medical, Dental, and Vision Insurance
• Prescription Coverage
• Company Paid Life , AD&D and Disability Insurance
• Company match up to 4.5% for 401k.
• Generous PTO Plan, no wait period
• Tuition Reimbursement
• Unlimited employee referrals
• Paid holidays