Mission Control Agent (Front Desk Agent)

# YOTELA Hotel

## Mission Control Agent Front Desk Agent

WELCOME TO YOTELA hotel that moves as fast as you. YOTEL has prime locations around the world for you to get centred quickly. Staying with us means spending time in the worlds smartest places where desirable tech and design-led environments make a real connection with modern travellers on the go.

## Making Your Hotel Experience Non-Stop

YOTEL offers guests a hotel experience that challenges the status quo with a promise to deliver a different kind of stay through awesome people, smart design, and the creative use of technology.

### Location

YOTEL Miami

### Position

Mission Control Agent Front Desk Agent

#### Description

The Mission Control Agent Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Mission Control Agent Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions, and processes payments for hotel services.

#### Position Requirements

• Basic knowledge of computers is required.
• Excellent Customer service attitude.
• Strong verbal and written communication, organizational, and problem-solving skills are important as a Mission Control Agent.
• Respond to guests concerns and requests in a timely and professional manner.
• Liaise with the housekeeping department to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests needs.
• Confirm group reservations and arrange personalized services for VIP customers and event attendees.
• Upsell additional facilities and services when appropriate.
• Maintain updated records of bookings and payments.
• Flexible schedule includes weekend, holiday, AM, PM, and overnight shifts.

### Salary

• Rate Of Pay
• Full-Time: [insert rate]
• Part-Time: [insert rate]
• Shift
• Full-Time: [insert shift]
• Part-Time: [insert shift]
• Exempt/Non-Exempt: [insert exempt/non-exempt]

### EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

### Application Information

This position is currently accepting applications. Apply Now.