Audiovisual, Auditing, Coaching, Communication Skills, Driver's License, Establish Priorities, Mentoring, Operational Improvement, Operational Strategy, Operations Processes, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Standard Operating Procedures (SOP), Substance Abuse, Team Player, Time Management, Training/Teaching, Training/Teaching Curriculum, Willing to Travel, Writing Skills
Introduction
As a Mission Readiness Service Trainer, your role will be to teach, demonstrate, and assess day-to-day tasks for both new and established learners on the Mission Readiness Service team. This is a hands-on role, working with operators, Training Supervisors, Project Managers, and functional managers to ensure learners are proficiently performing standardized operating procedures.
Required Skills & Qualifications
- At least 3 months as a fully trained individual on the Mission Readiness team
- 1-3 years of experience in the AV space
- Knowledge of Mission Readiness procedures and responsibilities
- Experience working in a high-level collaborative environment and promoting a teamwork mentality
- Proven ability to problem solve and improve operational efficiency
- Strong written and verbal communication skills
- Excellent time management and prioritization skills
- Flexible schedule to accommodate training events
- Willing to travel to different locations for training support up to 25% of the time
- Must possess and maintain a valid driver’s license
- Must pass a background check, MVR (Motor Vehicle Record) check, and drug screen
- Must comply with the Substance Abuse Policy
- Prior work experience at client or in client's Industry
Applicants must be able to work directly for Artech on W2
Preferred Skills & Qualifications
- Proficiency with Google Workspace collaboration tools such as Google Slides, Sheets, Docs, and Forms
- Experience in facilitation of classroom sessions and/or on-the-job training
Day-to-Day Responsibilities
- Provide dedicated training support to new and experienced operators through classroom facilitation, demonstration, coaching, and feedback on day-to-day operating procedures
- Review daily performance feedback and address any training deficiencies escalated by on-the-job Mentors
- Grade hands-on assessments and provide feedback to Training Supervisor and team stakeholders
- Conduct formal audits of operator performance
- Assist with training material updates and review new training material
- Work with Training Supervisors to identify areas of confusion or discrepancy in the training curriculum
- Fulfill an 8-hour minimum Service or Service Associate requirement per month
For immediate consideration please click APPLY to begin the screening process with Alex.