Benefits:
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
Paul Davis Restoration of Northern VA embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We pride ourselves on operational excellence, a people-first culture, and staying ahead of the industry curve by embracing cutting-edge technology.
Purpose of the Role
As the Mitigation Division Manager, you are more than a coordinator-you are a visionary leader, an elite problem solver, and a strategic partner. You will guide a team to help property owners and adjusters through the recovery process after traumatic events like fires or floods.
In this role, you will build, coach, and grow a high-performing field team while managing the entire lifecycle of a project from sale to closure. We are looking for a trailblazer who has a passion for being the absolute best at what they do, possesses elite conflict-management skills, and is excited to leverage modern technology-including Artificial Intelligence (AI)-to optimize efficiency and drive success.
Key Responsibilities
- Team Leadership & Growth: Recruit, train, coach, and scale a world-class emergency services team. Foster a culture of excellence, high accountability, and continuous development.
- Operational Excellence: Manage and delegate the launch, execution, and profitable completion of emergency water mitigation, contents, and environmental projects.
- Cross-Department Collaboration: Partner seamlessly with estimating, reconstruction, and administrative departments to ensure fluid communication and collective success.
- Conflict Resolution & Communication: Act as the primary point of resolution for complex situations involving carriers, property owners, vendors, and tradesmen. Turn high-stress challenges into positive outcomes.
- Stakeholder Management: Communicate and negotiate confidently with insurance carriers, local adjusters, desk adjusters, and program specialists.
- Tech Innovation: Maximize the use of multiple restoration technology platforms and actively embrace AI tools to streamline documentation, scheduling, and project tracking.
- Safety & Quality Control: Monitor job sites to enforce strict safety compliance, ensure premium quality control, and identify real-time training opportunities.
- Values Alignment: Live and breathe the Paul Davis Values, Vision, Mission, and 10 Serving Basics.
Qualifications & Experience
- Proven Management Experience: Demonstrated success building, leading, and motivating a team in a fast-paced environment.
- Restoration Expertise: Deep knowledge of the restoration industry, with hands-on experience managing mitigation, contents, and environmental cleaning projects.
- Elite Soft Skills: Exceptional interpersonal skills, strong emotional intelligence, and a proven track record of resolving conflicts under pressure.
- Tech-Forward Mindset: High comfort level navigating multiple software platforms simultaneously. A genuine excitement for how Artificial Intelligence can optimize workflows and improve accuracy.
- Estimating Software: Proficiency in Xactimate and Symbility estimating software.
- Core Competencies: Advanced critical thinking, critical problem-solving skills, and expert-level organization. Strong competency in Microsoft Office (Word, Excel, Outlook).
- Communication: Succinct, professional, and empathetic verbal and written communication.
Benefits & Compensation
- Competitive Compensation: $75,000 - $90,000 base salary, plus performance-driven bonuses tied directly to the water mitigation team's ROI. Realistically, total compensation is expected to exceed $120,000+ for high performers.
- Financial Security: 401(K) plan with company match after 1 year.
- Health & Wellness: Comprehensive health, dental, and vision insurance.
- Work-Life Balance: Paid holidays, sick days, and vacation days.
- Professional Growth: Industry certifications reimbursement program, alongside embedded training and rapid career advancement opportunities.
- Company Culture: Vibrant, inclusive culture with regular, fun team-building events.
Service Location
This position services the following Virginia Counties: Loudoun, Fairfax, Fauquier, Stafford, and Prince William.
Flexible work from home options available.