Paul Davis Restoration is seeking an experienced Lead Mitigation Technician to lead crews, perform field inspections, develop customer and adjuster relationships, and ensure projects are completed safely, efficiently, and profitably.
This is a hands-on leadership role for an experienced restoration professional who can lead by example, train technicians, communicate effectively with customers and adjusters, and take ownership of job quality, sales conversion, and gross margin performance.
Required Qualifications
To be considered for this role, you must have:
2+ years of mitigation/restoration industry experience
Experience leading, training, or supervising field personnel
Current IICRC certification in at least one of the following:
WRT
ASD
FSRT
Experience with water damage mitigation and structural drying
Ability to communicate professionally with customers, adjusters, and referral partners
Understanding of job profitability, production efficiency, and gross margin performance
Valid driver's license with a clean driving record
Ability to participate in an on-call rotation and work evenings/weekends when required
Preferred Qualifications
AMRT certification
TCST or biohazard experience
Commercial loss experience
Experience with DASH, MICA, PSA, or similar restoration software
What You'll Do
Lead mitigation crews on residential and commercial projects
Respond to water, fire, mold, and other emergency losses
Meet with customers, adjusters, and property managers
Assess losses and recommend mitigation solutions
Support field sales efforts and help convert opportunities into booked work
Identify additional mitigation needs and opportunities
Ensure projects are completed on time, on budget, and achieve gross margin goals
Monitor labor, equipment usage, and consumable costs
Conduct quality control inspections and jobsite audits
Train, coach, and develop technicians
Maintain accurate documentation, photos, moisture readings, and job records
Ensure vehicles, equipment, and inventory remain organized and deployment-ready
Participate in daily team huddles and the on-call schedule
Compensation & Benefits
$5,000 Sign-On Bonus
Competitive hourly pay based on experience and certifications
Performance bonuses tied to production, sales, and profitability
Paid training and certification assistance
Leadership development opportunities
Monthly cross-training opportunities
Referral program
Career advancement opportunities
Strong team culture and support
Numbers & Facts
Location
Everett, WA
Job Type
Full-time
Skills
Budget Managementunmatched
Claims Processingunmatched
Coachingunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Documentationunmatched
Driver's Licenseunmatched
Field Salesunmatched
Gross Marginunmatched
Leadershipunmatched
Loss Mitigationunmatched
Needs Assessmentunmatched
On Callunmatched
Organizational Skillsunmatched
People Managementunmatched
Problem Solving Skillsunmatched
Profit & Lossunmatched
Profit & Loss Analysisunmatched
Property Managementunmatched
Quality Controlunmatched
Salesunmatched
Sales Managementunmatched
Sales Supportunmatched
Team Playerunmatched
Time Managementunmatched
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